Digital Innovation & Growth Manager (AI/Data Solutions) (Insurance)
Client Description
Company Description: A leading life insurance provider in Hong Kong offering a wide range of protection and savings solutions. The company is known for leveraging digital innovation to enhance customer experience and operational efficiency.
Location: Cityplaza, Taikoo Shing
Nature: Renewable Contract (annual renewal)
Job Description
- Lead data governance initiatives and enforce compliance with regulatory requirements and data protection protocols.
- Drive company-wide AI and Generative AI projects, identifying opportunities to integrate AI into business processes such as customer service, claims automation, and fraud detection.
- Collaborate with data science, IT, and business teams to design, develop, and deploy AI models with measurable business impact.
- Explore and prototype AI-driven underwriting solutions, including predictive risk modeling, automated decision-making, and NLP for medical records analysis.
- Evaluate third-party AI tools and vendors to optimize underwriting and operational efficiency.
- Stay updated on emerging AI trends and assess their applicability in the insurance sector.
- Manage the full project lifecycle, ensuring timely delivery of data products and AI solutions.
Job Requirements
- Bachelor’s degree in Data Science, Computer Science, Business Analytics, or a related field.
- Minimum 5 years of experience in data governance, AI/ML projects, or insurance analytics (life insurance experience preferred).
- Strong knowledge of data protection best practices within financial services.
- Proven track record in delivering data products and managing end-to-end project lifecycles.
- Proficiency in Python and hands‑on coding experience is highly preferred.
- Excellent communication and interpersonal skills, with the ability to influence stakeholders at all levels.
- Proficient in spoken and written English, Cantonese, and Mandarin.
- Strong project management and stakeholder engagement skills.