Accounts & Projects Associate

The Atelier & Co Holdings Pte Ltd; Hong Kong Island; On-site; HKD 420,000 - 540,000; Full time

Benefits offered by this job

Bonus

Job summary

The Atelier & Co Holdings Pte Ltd is seeking an Accounts & Projects Associate to own the day‑to‑day running of key client accounts and projects, serving as the central point of contact between clients, vendors and internal teams. You will help shape campaigns, manage timelines and budgets, and ensure every activation is delivered on brief, on time and on brand.

In this role you will lead end‑to‑end project management across strategy, creative, production, digital and PR, coordinate

Qualifications

• 5-7+ years of agency experience in experiential, events, brand activation or integrated marketing (client-facing).
• Bachelor's Degree or higher from a top university.
• Proven experience managing luxury events or campaigns from brief to delivery.

Responsibilities

• Client service and relationship management: primary day-to-day contact for clients; manage briefs and provide structured updates.
• Project and campaign management: end-to-end management, scoping, schedules, risk management; coordinate cross-functional teams.
• Commercial and administrative ownership: prepare estimates, track budgets, manage change requests, ensure accurate billing.
• Quality control and delivery: safeguard brief and brand guidelines; ensure deliverables meet standards; contribute to post-event wrap-ups and case studies.
• Support growth: identify upsell opportunities and prepare proposals or credentials decks.

Skills

Client service

Project management

Budget management

Communication

Cross-functional collaboration

Education

Bachelor's Degree

Tools

PowerPoint/Keynote

Excel

Project management tools

Job description

The Atelier & Co is an experiential marketing agency that creates immersive and bespoke luxury experiences – from branded themed experiences, gala dinners, pop-ups, fashion shows, live performances, to private events. The team focuses primarily on working with private banks, luxury brands, and UHNW clients. The team blends purpose, creativity, and meticulous production to help discerning clients connect with those who matter to them in impactful ways they remember and talk about.

The Opportunity

As Accounts & Projects Associate, you will own the day‑to‑day running of key client accounts and projects, acting as the central point of contact between clients, vendors, and internal teams. You will help shape campaigns, manage timelines and budgets, and ensure every activation is delivered on brief, on time, and on brand.

Key Responsibilities

Client service and relationship management

Serve as the primary day‑to‑day contact for clients across assigned accounts.

Take clear briefs, manage expectations, and keep clients informed with structured updates and documentation.

Build trust by being responsive, solutions‑oriented, and on top of every detail.

Project and campaign management

Lead the end‑to‑end management of experiential projects: scoping, work‑back schedules, status reports, and risk management.

Coordinate cross‑functional teams (strategy, creative, production, digital, PR) to ensure alignment and smooth delivery.

Oversee approvals, logistics, and on‑site requirements, often attending live events to manage client needs.

Commercial and administrative ownership

Prepare estimates, scopes of work, and timelines in collaboration with senior leads and production.

Track budgets and POs, manage change requests, and ensure accurate billing and reconciliation.

Support account growth by spotting upsell / cross‑sell opportunities and preparing proposals or credentials decks.

Quality control and delivery

Safeguard the brief and brand guidelines through every stage of development and production.

Ensure all deliverables meet agreed standards and are reviewed internally before client presentation.

Contribute to post‑event wrap‑ups, reporting, and case studies capturing results and learnings.

Experience and Requirements

5 - 7+ years of agency experience in experiential, events, brand activation, or integrated marketing (client‑facing).

Bachelor's Degree or high from a top university

5 - 7 years of experience managing luxury events

Proven experience managing campaigns or events from brief to delivery, ideally for blue‑chip or luxury brands.

Professional proficiency working with budgets, timelines, and multiple suppliers / partners.

Strong written and verbal communication skills, with confidence in presenting work to clients.

Proficiency with basic project management and presentation tools (e.g., PowerPoint/Keynote, Excel, project platforms).

Skills and Attributes

Highly organized and detail‑oriented, with strong follow‑through.

Proactive problem‑solver who stays calm under pressure and during live events.

Strong relationship‑builder who enjoys collaborating with both clients and internal teams.

Curious about culture and trends, with a genuine interest in live experiences and how they integrate with digital and social.

Positive, hands‑on team player who is willing to roll up sleeves to make an activation a success.

Success Metrics

Demonstrated revenues and clients growth

Client satisfaction and repeat briefs across managed accounts.

On‑time, on‑budget delivery of campaigns and events.

Quality of project documentation and internal communication.

Contribution to account growth (upsells, new briefs, improved scopes).

What We Offer

Competitive salary and performance‑linked bonus.

Opportunity to work on high‑profile experiential campaigns and career‑defining projects.

A collaborative, creative environment with exposure to strategy, creative, and production craft.

Clear development path towards Manager and senior roles.