24/7 System Maintenance Engineer | Tech Troubleshooter & Field Support

PERSOL; Hong Kong; On-site; HKD 201,000 - 335,000; Full time

Benefits offered by this job

Transport claimable

Time-off for off-peak/PH activations

Job summary

PERSOL in Hong Kong is seeking a capable technician to perform preventive and corrective maintenance of security and network systems. The role covers installation, testing, and on-site support to ensure 24/7 operations.

Candidates should have 2+ years in system implementation/maintenance, possess strong troubleshooting and customer service skills, and be willing to standby. Driving license preferred; own vehicle advantageous for site travel.

Qualifications

• 2+ years of experience in system implementation/maintenance
• Good troubleshooting and problem-solving skills with basic network knowledge
• Good communication and customer service skills
• Familiarity with construction drawings, site installation and WSH requirements
• Class 3 driving license preferred; own vehicle advantageous for site travel
• Willing to support 24/7 standby duties

Responsibilities

• Perform preventive and corrective maintenance of security/network systems and equipment
• Troubleshoot, repair and replace faulty electronic components
• Attend to client service requests according to SLA, including urgent breakdowns
• Carry out system installation, testing, commissioning, A&A and VO works
• Manage maintenance sites and coordinate with clients, consultants, contractors and subcontractors
• Perform system updates, vulnerability patches and basic cybersecurity maintenance
• Prepare maintenance reports, checklists, O&M documents and other technical documentation
• Provide technical support and ensure systems remain operational

Skills

Troubleshooting

Problem-solving

Basic networking

Customer service

Communication skills

Education

ITE/Diploma/Degree in Electrical & Electronics, Electrical, Infocomm, Computer Science, Mechanical Engineering or related fields

Job description

PERSOL in Hong Kong is seeking a capable technician to perform preventive and corrective maintenance of security and network systems. The role covers installation, testing, and on-site support to ensure 24/7 operations.

Candidates should have 2+ years in system implementation/maintenance, possess strong troubleshooting and customer service skills, and be willing to standby. Driving license preferred; own vehicle advantageous for site travel.