Security Systems Maintenance Engineer

ST Engineering Urban Solutions; Hong Kong; On-site; HKD 180,000 - 240,000; Full time

Job summary

ST Engineering Urban Solutions in Hong Kong is seeking an on-site Maintenance Engineer to manage security system upkeep across customer sites. You will perform preventive maintenance, diagnose faults, and coordinate with subcontractors to ensure uptime and KPI targets are met.

The role requires a Diploma in Engineering and 2+ years in maintenance, preferably in physical security systems. Hours may include standby rotations and after-hours fault recalls where applicable.

Qualifications

• Diploma in Engineering, preferably Electrical/IT.
• At least 2 years in maintenance, preferably security systems.
• Willing to standby for fault recalls after hours on rotation.
• Knowledge of security servers and network equipment is a plus.
• Strong analytical and customer communication skills.
• Ability to work under pressure and solve problems quickly.

Responsibilities

• Perform route Preventive Maintenance, patching and updates of the system.
• Provide corrective maintenance for frontend devices such as access control readers, controllers, CCTV.
• Ensure deployed system functionalities and operation at all times.
• Conduct fault rectifications, software enhancements, bug fixes, testing and commissioning as required.
• Collaborate with team to support operations, ensure uptime and meet KPIs.
• Prepare and consolidate PM/CM reports and billing checklists.

Skills

Maintenance experience

Customer communication

Fault diagnosis

Team collaboration

Education

Diploma in Engineering

Tools

Access control systems

CCTV

Security servers

Job description

ST Engineering Urban Solutions in Hong Kong is seeking an on-site Maintenance Engineer to manage security system upkeep across customer sites. You will perform preventive maintenance, diagnose faults, and coordinate with subcontractors to ensure uptime and KPI targets are met.

The role requires a Diploma in Engineering and 2+ years in maintenance, preferably in physical security systems. Hours may include standby rotations and after-hours fault recalls where applicable.