12-Month Contract Security & Network Support Officer

Computer Recruitment Consultants Limited; Hong Kong; On-site; HKD 201,000 - 268,000; Full time

Job summary

Computer Recruitment Consultants Limited in Hong Kong is seeking a Contract Technical Service Officer for a 12-month assignment in Ho Man Tin. The role covers provisioning and service restoration across network security solutions, including EDR, WAF, IAG, SASE and firewall infrastructure.

The ideal candidate has 1–2 years in data networking or security projects, strong problem solving, and bilingual English and Chinese communication.

Qualifications

• Associate Degree in Computer Engineering or Information Technology or equivalent.
• 1-2 years in Data Network infrastructure or Security project implementation and maintenance service experience.
• Security knowledge in data networking security solution on Hillstone, Sangfor, FortiGate & Palo Alto products.
• Holder of professional certifications such as Hillstone or Palo Alto or Fortinet will be an advantage.
• Strong problem solving and analytical skill.
• Good customer service and interpersonal skills.
• Excellent communication and listening skills, and patience in serving the team.
• Can work independently and under pressure.
• Proficiency in spoken and written in both Chinese and English.
• Candidates with less experience will be considered as Junior Technical Service Officer.

Responsibilities

• Handle project provisioning & service restoration on different Network Security solution, likes EDR, WAF, IAG, SASE & firewall infrastructure solutions
• Provide technical consultancy services to customer
• Assist / prepare demonstration on security solution to customer
• Communicate with vendors on technical support issues
• Perform ad hoc or emergency call out service when required

Skills

Data networking

Security knowledge

Customer service

Communication skills

Education

Associate Degree in Computer Engineering or Information Technology

Tools

Hillstone

Sangfor

FortiGate

Palo Alto

Firewalls

Job description

Computer Recruitment Consultants Limited in Hong Kong is seeking a Contract Technical Service Officer for a 12-month assignment in Ho Man Tin. The role covers provisioning and service restoration across network security solutions, including EDR, WAF, IAG, SASE and firewall infrastructure.

The ideal candidate has 1–2 years in data networking or security projects, strong problem solving, and bilingual English and Chinese communication.