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Thorpe Molloy McCulloch Recruitment Ltd
A leading retail company is looking for a Delivery Manager to lead a team, ensuring efficient and legal operations while providing outstanding customer service. The ideal candidate will have experience in transport, strong management skills, and the ability to motivate a team. This role offers a fantastic benefits package and opportunities for career development.
At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits:
Do you want to work for a company that truly delivers? Planning your route to success?
We are looking for someone who can lead a team to ensure that the delivery department is trading efficiently, safely, within legal constraints and offers the highest customer service standards. An experienced manager who is dedicated to keeping customers happy, takes pride in their work and has a proven track record of motivating, developing and challenging their team to improve the delivery operation. Can you deliver this?
Based in one of our delivery locations, experience, knowledge and skills in warehouse / transport are essential.
Leading your team to ensure your branch is trading efficiently, safely, within legal constraints and offering the highest customer service standards.
Managing delivery costs and customer charges to achieve agreed targets.
Identifying opportunities to improve efficiency and setting challenging targets to minimise payroll cost
Understanding the local market in order to offer the best service in your area ensuring fantastic customer service and satisfaction.
Managing your team effectively to cover all customer service requirements and engaging with customers, using feedback to improve service and satisfaction
Working with the regional team, assisting the business to identify opportunitieswhile developing or improving ways of working.
Previous experience and knowledge of deliveries/ transport are essential in addition to:
Management CPC
Experience of managing a warehouse operation
Engaging with customers and building and maintaining strong relationships
Developing new ideas and challenging a team to improve the delivery service
Identifying talent and encouraging development in a team
Motivating a team to build a strong customer service culture
Communicating openly and being able to influence key stakeholders
Planning and organising effectively
A Hands on approach is beneficial
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.