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Service Parts Advisor
Descrizione del lavoro
A leading recruitment company in Bristol is seeking a Service Parts Assistant to process calls and manage customer orders in a dynamic office environment. The ideal candidate will have a strong service and parts background, coupled with a positive attitude and customer service skills. This permanent position offers £30,000 to £35,000 salary and excellent benefits including 25 days holiday, life assurance, and more.
Servizi
Competenze
- Background in service and parts is essential.
- A positive, can-do attitude is required.
- Good level of customer service is needed.
Mansioni
- Process calls and emails from customers and engineers.
- Liaise with manufacturers for stock availability.
- Utilize various helpdesk information platforms.
- Produce quotations for customers.
- Manage orders and dispatch goods from inventory.
- Handle returns and internal enquiries about pricing.
- Track orders and provide updates.
- Identify and escalate health and safety concerns.
Conoscenze
Formazione
Strumenti
Excellent opportunity for a Service Parts Assistant based in Avonmouth, Bristol.
Immediate start! Permanent job! Outstanding company! Great benefits! Easy online application!
Hiregiant has an exciting opportunity for a Service Parts Assistant to join a great team of friendly staff with opportunities to progress. You will be working for a global supplier based in Avonmouth; this will be an office‑based role working with a team of customer service and parts advisors.
£30,000 to £35,000 basic salary, depending on experience.
Working Monday to Friday with optional overtime on Saturday. 40 hours per week, usually starting at 8am.
- Processing calls and emails from customers, service managers and engineers
- Liaising with manufacturers and suppliers, while checking stock availability
- Using various helpdesk information platforms
- Producing quotations
- Using an ERP system to assign stock to orders
- Raising orders and dispatching goods from inventory or direct from manufacturers
- Managing returns
- Dealing with internal enquiries regarding pricing and availability
- Tracking orders and providing updatesEnsuring health and safety concerns are identified and escalated where necessary
- A service and parts background
- General level of education: English, Maths, and IT
- A positive, can‑do attitude
- Good level of customer service
- 25 days holiday + bank holiday
- Life Assurance 4 × salary
- Long service awards
- Income protection
- Discounted tickets for Bristol sporting events
- Perkbox – Global employee benefits and rewards
- Company events
- Free hot drinks and fresh fruit
- Paid volunteering day
- EV salary sacrifice and cycle to work schemes
- Free parking
- Plant a tree for every new employee
Simply click apply now and a member of our team will give you a call.
HireGiant – The GIANTS within recruitment!
* Il benchmark retributivo si basa sugli obiettivi retributivi dei leader del mercato nei rispettivi settori. È pensato per orientare gli utenti Premium nella valutazione delle posizioni aperte e aiutarli a negoziare la propria retribuzione. Tale benchmark non è fornito direttamente dall'azienda, quindi la retribuzione effettiva potrà risultare anche notevolmente superiore o inferiore.