It Support Engineer ofertas em Grã-Bretanha

iO Associates are partnered with a Software Development Consultancy routed in the Public Sector, who are looking for a hands-on SC Cleared Azure Support Engineer to support enterprise IT systems across on-prem, private, and public cloud platforms.

Role: SC Cleared Azure Support Engineer

Location: Remote

Salary: Up to £55,000 per annum

Start Date: ASAP

• Resolve incidents and major incidents within SLA.
• Investigate root causes and implement permanent fixes or workarounds.
• Support enterprise IT services, ensuring availability, security, and integrity.
• Collaborate with project teams to transition new services into support.
• Maintain clear documentation and knowledge articles.
• Liaise with internal teams and third-party providers.
• Occasionally perform on-site tasks such as hardware swaps or patching.

• Strong knowledge of Microsoft Azure (IaaS, PaaS, Entra ID).
• Experience with infrastructure as code (Terraform, Bicep).
• Windows Server (2012 R2-2022), Active Directory (multi-forest/domain).
• Office 365 setup and administration.
• Virtualisation (VMware, Hyper-V).
• SAN and clustering technologies (Dell, HP).
• Exposure to SQL troubleshooting and Microsoft System Center (SCOM).

This is a great opportunity for someone who thrives in a varied, hands-on role, solving complex issues across diverse technologies.

This will be a remote-first role with very occasional travel to London, Leeds or Bristol and will be paying up to £55,000 per annum with additional pay for being involved in an on-call rota.

The client are looking to get interviews booked in ASAP, so please don't hesitate to apply now!