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Senior Diagnostic Technician: Training & Remote Support
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Senior Diagnostic Technician: Training & Remote Support
Job summary
A leading supplier of diagnostic equipment in the UK seeks an experienced Diagnostic Technician for a supportive office role. The ideal candidate will have over 5 years in the motor trade, strong knowledge of diagnostic tools, and be capable of training users while providing vehicle diagnosis. The position involves offering support, running diagnostics, and conducting in-house training courses. Full support and training are provided in this challenging role with hours from 08:30 to 17:30.
Qualifications
- 5+ years of experience in the motor trade as a qualified mechanic.
- Attended a variety of OEM/manufacturer training courses.
- Experience using commercial vehicle diagnostic tools.
Responsibilities
- Provide vehicle diagnostic support via telephone and remote desktop.
- Run diagnostics and resolve faults using Eclipse Knowledge Database.
- Deliver training courses using Eclipse software and hardware.
- Record all diagnostic faults on the Eclipse Knowledge Database.
- Support the Sales Team with client demonstrations and inquiries.
- Work in a professional manner with clients and colleagues.
Skills
Education
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.