It Support Engineer jobs in United States

Location: Manchester

Job Type: Permanent - Fulltime

Job ID: 18828

We can offer you the chance to help make the UK a safer place through innovation working in partnership with government and law enforcement organisations on some of the most challenging data and technology problems out there.

We strongly encourage candidates of all different backgrounds and identities to apply. We are committed to building an inclusive safe and supportive environment that allows everyone to do their best work. We are happy to support any accessibility or neurodiversity requirements that you may need during the recruitment process.

We’ve been around for about ten years and have grown from a little‑known tech start‑up to creating our own community at the heart of the thriving and diverse tech and digital ecosystem of Greater Manchester. In the last couple of years we have expanded our footprint by creating and growing a London base also.

Our name Naimuri is Japanese and simply means nai meaning not and muri meaning overburden. These principles apply to every aspect of an organisation from technology, process and infrastructure through to people, culture and leadership. This means that we empower our teams to do what they think is the right thing, giving them the skills and confidence to explore new ways of working and to create a bias‑free environment where all our people feel comfortable collaborating to deliver the finest ideas and solutions in an agile environment.

Our business is focused on four cornerstones which shape and underpin the way in which we go about work and treat each other: Wellbeing, Empowerment, Perpetual Edge and Delivery.

People and culture are at the heart of Naimuri so that collectively we can realise our mission of making the UK a safer place to be.

As part of our Manchester based software delivery team you will work on applications and systems used by one of our largest customers. This may involve upgrading or re‑platforming an existing application, developing a new one from scratch, or creating a solution that will become the backbone of the customer’s software for years to come.

• The opportunity to work from either our office or in our customer's Manchester office, working closely with their internal teams.
• Designing, implementing, integrating, documenting and maintaining software solutions.
• Working with Product Owners and end users to deliver incremental value using Agile ways of working.
• Full stack development using Front End technologies such as React, developing APIs using Back End technologies such as Java and using a variety of different databases (e.g. MongoDB and ElasticSearch).
• Working in a containerised environment and using Cloud technologies to build innovative applications for customers.
• Working in a DevOps way to help manage and maintain multiple environments using GitLab, ArgoCD and Kubernetes.
• Taking accountability for quality and security as a team, including pair programming and participating in code reviews.

So you’ll develop new components, fix bugs, learn new ways of doing things and we will learn from you. You’ll have the freedom and autonomy to do your best work with plenty of support along the way.

Here are some things Naimuri has worked on recently that might give you a better sense of what you’ll be doing day to day:

• Improving systems integration performance using RabbitMQ and Kafka streams.
• Implementing a CI/CD pipeline using ArgoCD and Kubernetes to simplify deployment to multiple environments.
• Writing React UI using an ATDD approach with Cypress.
• Providing a seamless migration to a newly deployed application for our customer using bespoke business logic.
• Designing and implementing UIs to fulfil complex use cases with a great User Experience.
• Improving docker‑compose config and README instructions to enhance Developer Experience.
• Participating in the early‑stage design of new and innovative applications using cloud‑based technologies.

We’re looking for someone with experience of developing software solutions. You should have strong opinions on:

• What good code looks like (front end or back end).
• How best to deploy software.
• How to operate systems on top of Kubernetes infrastructure.
• How to spot smells in the code.

You’ll need solid fundamentals in software development, systems integration, problem solving, and teamwork.

You might have a degree in a related field, or you might not – you can demonstrate how you’ve trodden the path for yourself.

If successful you will need to undergo a security clearance process – this can be discussed and explained further at interview.

Naimuri pays competitively within the industry based on your role’s base location rates. The salary for this position is dependent upon your experience. We assess seniority relative to the team at Naimuri during the interviewing process.

A full‑time working week is 37.5 hours and you have flexibility over when you give that time. We also offer part‑time working which can be discussed during the recruitment process.

Our core hours are 10:00 am – 3:00 pm and our office hours are between 7:30 am and 6:00 pm Monday to Friday. Our teams have agreed on office days to enable collaboration in our Manchester office, and you may also be required to attend a customer site (Manchester) or on occasion travel to our client office in London.

• Flexible / Hybrid working options
• A company performance‑related bonus
• Pension matched 1.5× up to 10.5%
• AXA group 1 medical cover
• Personal training budget
• Holiday buy‑back scheme
• A flexible benefits scheme

We want to ensure that you feel comfortable and confident when interviewing with us. To help you prepare our recruitment team will discuss the process in more detail with you when you apply.

We are happy to support any accessibility or neurodiversity requirements.

Spring, .NET, C / C++, Go, React, OOP, C#, Data Structures, JavaScript, Software Development, Java, Distributed Systems

Employment Type: Full‑Time

Experience: years

Vacancy: 1