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A data management firm in Belfast is seeking a Client Solutions Analyst. This role involves working closely with customers to provide training and support, as well as making platform improvements. Ideal candidates have 3+ years of experience, strong problem-solving skills, and a good understanding of business operations. The position offers competitive compensation and benefits, including health coverage and generous time-off policies.
Behavox is shaping the future for how businesses harness their most important raw material - data. Our mission is bold: Organize enterprise data into actionable information that protects and promotes the business growth of multinational companies around the world.
From managing enterprise risk and compliance to maximizing revenue and value, our data operating platform presents a widespread opportunity to build multilingual, AI/ML-based solutions that activate data for every function within a global enterprise.
Our approach is unique, and it’s validated by our customers who tell us to keep forging ahead because no one else is aggregating, analyzing, and acting on data to uncover opportunities or solve problems quite the way we are.
We are looking for fearless innovators who have an insatiable appetite for building what no one has built before.
Behavox has successfully built a managed services function to support our customers. Managed Services is made up of 2 distinct offerings so far: 1) Training and Certification on the platform and 2) Behavox owning platform configuration and work.
As a Client Solutions Analyst on the Managed Services Team, you will be a platform specialist and will be responsible for:
1) Working directly with our customers providing training
2) Supporting our customers with platform‑based questions and concerns
3) Working directly on their platform making improvements and recommendations
We take Talent very seriously and we are building a community of extraordinary individuals working together in very high performing teams. We also know that the best Talent always has options, so we believe that the process has to be a two‑way assessment – the company AND the candidate assessing the business needs alignment, the career next step alignment, and the cultural alignment.
During the process we will begin by exploring the core factors regarding salary and location along with core experience and skills and values alignment. We will then deep dive explore the critical technical competencies we have identified for the role, and then we will deep dive into behavioral competencies.
The most aligned candidate will then be asked to do a practical work task simulation activity so we can make sure that you will enjoy the kind of work the role requires, and this task will typically be presented and discussed with a group of colleagues and managers.
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.