Collections Clerk

Michael Page (UK); Southampton; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A reputable financial services organization is seeking a Collections Clerk to manage client accounts and ensure timely payments. This hybrid role on the south coast requires strong attention to detail, effective communication skills, and a proactive approach to problem-solving. The successful applicant will join a collaborative environment and enjoy work-life balance. Apply now to advance your career!

Benefits

Hybrid working options

Collaborative work environment

Career development opportunities

Qualifications

• Experience in collections, accounts receivable, or customer service.
• Strong organisational skills.
• Ability to work in a team and meet goals.

Responsibilities

• Maintain accurate records of client accounts.
• Manage the collections process for timely payments.
• Resolve payment issues with clients.

Skills

Experience in accounting or finance

Attention to detail

Proficiency in financial software

Effective communication skills

Team collaboration

Proactive problem-solving

Job description

• Career development in a busy collections team on the south coast.
• Hybrid role offering work/life balance.

About Our Client

The company is a reputable organisation that operates as part of a well‑established and structured environment, with a strong focus on delivering high‑quality financial services. The company is known for its supportive work culture and commitment to professional excellence.

Job Description

• Maintain accurate and up-to-date records of client accounts and transactions.
• Monitor and manage the collections process to ensure timely payments.
• Communicate effectively with clients to resolve payment issues and queries.
• Prepare and analyse financial reports related to accounts receivable.
• Collaborate with the accounting and finance team to improve processes.
• Assist in reconciling accounts and identifying discrepancies.
• Ensure compliance with company policies and financial regulations.
• Support the team with administrative tasks as required.

The Successful Applicant

A successful Collections Clerk should have:

• Experience in accounting or finance, particularly in collections, accounts receivable or a customer service role.
• Strong attention to detail and organisational skills.
• Proficiency in using financial software and tools.
• Effective communication skills, both written and verbal.
• The ability to work well in a team and contribute to collective goals.
• A proactive approach to problem‑solving and process improvement.

What's on Offer

• Hybrid working options to support work‑life balance.
• Opportunity to work within a recognised organisation on the south coast.
• Access to a collaborative and supportive work environment.

If you are ready to advance your career as a Collections Clerk on the south coast, we encourage you to apply today!