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Remote IT Support Engineer – O365, Windows & Networking
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Remote IT Support Engineer – O365, Windows & Networking
Job summary
A reputable IT support company in Coventry is looking for a Technical Support Engineer to join their team. Candidates should be effective communicators and open to various experience levels. The role involves liaising with customers and providing technical support. The company offers training, 25 days annual leave, and other benefits. This position allows for remote work but requires some visits to Coventry and the surrounding West Midlands.
Benefits
Qualifications
- Experience in outsourced IT roles preferred.
- Ability to communicate with diverse customers effectively.
- Self-sufficient and able to manage workload independently.
Responsibilities
- Liaise with customers over the phone and email.
- Provide technical support remotely and in person.
- Manage and prioritize enquiries effectively.
Skills
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.