- Opportunity to work for a leading property management business
- Excellent career progression
About Our Client
The company is a well-established conveyancing provider that serves thousands of clients across the UK. With a strong customer focus, the company prides itself on its commitment to providing outstanding customer service.
Job Description
- Provide exceptional customer service to clients.
- Resolve customer queries and complaints in a professional manner.
- Provide accurate and timely information to clients about insurance policies and services.
- Work as part of a team to achieve departmental goals and objectives.
- Contribute to the development and implementation of customer service standards and procedures.
- Participate in training and development activities to improve skills and knowledge.
- Comply with all company policies and procedures, including those related to customer service and data protection.
The Successful Applicant
A successful Customer Service Advisor should have:
- Strong customer service skills with a passion for helping others.
- Excellent communication skills, both written and verbal.
- An understanding of the conveyancing industry and related products and services.
- The ability to work effectively as part of a team.
- The ability to handle customer complaints and resolve issues in a professional manner.
What's on Offer
- Salary £22,500
- An opportunity to work in a professional and supportive environment.
- A challenging role in the conveyancing industry.
- Opportunities for professional development and career progression.
We encourage all qualified candidates who are passionate about customer service and the conveyancing industry to apply for this exciting opportunity.