Senior Sales Associate - Harrods, London

JR United Kingdom; Slough; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a leading luxury brand as a Senior Sales Associate. You will be responsible for delivering outstanding customer service and showcasing your expertise in luxury products. This full-time role at Jimmy Choo in Slough offers an engaging environment where you will support boutique performance and client loyalty.

Benefits

33 days of holidays

Product allowance and discount

Birthday day off

Exclusive employee sales

Qualifications

• Demonstrable success as a Sales Associate in the luxury market.
• Knowledge and understanding of customer service and fashion.
• Enthusiastic, self-confident, and self-motivated.

Responsibilities

• Provide excellent customer service and develop product knowledge.
• Participate in promotional events and contribute ideas for improvement.
• Support day-to-day operations, including stock management and client relationships.

Skills

Customer Service

Product Knowledge

Sales Skills

Fashion Knowledge

Job description

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Senior Sales Associate - Harrods, London, slough

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Client:

Jimmy Choo

Location:

slough, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

1

Posted:

04.06.2025

Expiry Date:

19.07.2025

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Job Description:

About working for Jimmy Choo:

Jimmy Choo is a leading global luxury brand with an empowered sense of glamour and a playful daring spirit. Jimmy Choo products represent fine Italian craftsmanship and are famous for their quality and detail. Jimmy Choo has a global store network encompassing more than 200 stores worldwide.

Permanent - Full-time, 40 hours per week

What you’ll do:

As a Senior Sales Associate, you will:

• Provide excellent standards of customer service at every opportunity.
• Develop product knowledge through storytelling and ensuring great customer service skills.
• Participate in, and represent Jimmy Choo during promotional events and activities
• Contribute ideas and suggestions to the team for improvements in the boutique performance.
• Demonstrate a constant awareness and strive to achieve key performance indicators and targets.
• Ensure merchandise presentation reflect VM standards and the general cleanliness of the boutique.
• Maintain your own client database ensuring repeat visits and customer loyalty
• Resolve customer complaints by investigating problems and sharing solutions with the store management
• Play an active role in replenishing stock according to company procedures and policies.
• Participate and support the team in stock takes as and when required
• Support the Management Team with managing the day-to-day operations. This includes customer relationships, store administration, stock management and visual merchandising

We’d love to see:

You will have demonstrable success gained as a Sales Associate and have knowledge and understanding of the luxury market, customer service and fashion.

You will be enthusiastic, self-confident and self-motivated

Our values - creative, courageous and passionate

Equality, diversity and inclusion

At Jimmy Choo, we are committed to building a representative business that is empowered by our celebration of difference and enriches our creative solutions. We are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Jimmy Choo is proud to be an equal-opportunity employer committed to inclusivity.

• 33 days of holidays
• Products allowance and discount
• Birthday day off
• Exclusive employee sales

If you want to become a part of the Jimmy Choo family, we'd love to hear from you - Apply Today!