ZIMMERMANN - Brand Specialist/Client Advisor - Selfridges London - Full-Time/Permanent contract

Zimmermann; Greater London; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Product discounts

Development opportunities

Career progression

Inclusive team culture

Job summary

ZIMMERMANN is seeking a Brand Specialist to join our Corner Selfridges team. In this role, you will be instrumental in delivering exceptional client experiences, representing the ZIMMERMANN brand with confidence, care, and attention to detail on the shop floor.

This opportunity is ideal for someone who is passionate about luxury fashion, thrives in a refined retail environment, and values building meaningful, long‑term relationships with clients.

Qualifications

• Experience in luxury designer fashion and high-end retail.
• Strong client service and relationship-building skills.
• Demonstrated ability to meet sales targets and KPIs.
• Professional presentation and communication skills.

Responsibilities

• Achieve sales targets and store KPIs while maintaining brand standards.
• Provide exemplary client service aligned with Zimmermann's global vision.
• Acquire and grow the Zimmermann client database through professional relationships.
• Maintain high standards of visual presentation reflecting brand directives.
• Understand store operations, stock and loss prevention policies.
• Participate in team training on product, brand knowledge, and WHS.

Skills

Luxury fashion knowledge

Client service excellence

Sales targets

Team collaboration

Attention to detail

Organisational skills

Job description

ZIMMERMANN is a global luxury fashion brand, founded in Sydney in 1991 by sisters Nicky and Simone Zimmermann. Renowned for its signature approach to sophisticated femininity, distinctive prints, and exceptional craftsmanship, the brand is present across Australia, Europe, the Americas, the Middle East and Asia.

Nicky Zimmermann’s creative vision and Simone Zimmermann’s strategic leadership have formed the foundation of the brand’s success. Their partnership – balancing design innovation with strong commercial direction – remains central to ZIMMERMANN’s identity and growth.

Today, ZIMMERMANN continues to redefine modern luxury with collections that celebrate self-expression. Grounded in Australian sun-soaked optimism, the brand resonates with women around the world. Our global teams are united by a shared commitment to creativity, quality, and evolving the brand with integrity and purpose.

At ZIMMERMANN, our people are at the heart of everything we do. We are committed to empowering talented individuals to build meaningful careers within an inclusive, collaborative, and forward‑thinking environment – where craftsmanship and innovation are celebrated, and individuality is valued.

The Opportunity

ZIMMERMANN is seeking an Brand Specialist to join our (Corner Selfridges) team. In this role, you will be instrumental in delivering exceptional client experiences, representing the ZIMMERMANN brand with confidence, care, and attention to detail on the shop floor.

This opportunity is ideal for someone who is passionate about luxury fashion, thrives in a refined retail environment, and values building meaningful, long‑term relationships with clients. In this role, you will work closely with your team, uphold impeccable presentation standards, and create memorable, personalised experiences that reflect the essence of ZIMMERMANN.

Key Responsabilities :

• Achieving sales targets and store KPI’s whilst upholding Zimmermann’s brand standards including store and visual presentation, stock and inventory


• To ensure that an exemplary standard of client service is provided to Zimmermann’s clientele in line with the brand’s global vision.


• Acquire and grow the Zimmermann client database through engaging and maintaining professional client relationships.


• Ensure that a consistently high standard of visual presentation is achieved and reflective of the brand directives.


• Have a thorough understanding of company policy and procedure relating to store operations, stock and loss prevention.


• Engaging in team training and development initiatives including product and brand knowledge, sustainability, diversity and Work Health Safety.

What you will bring :

• Previous sales experience in luxury designer fashion


• Excellent client service skills and a passion for exceeding client expectations


• A professional, welcoming character and presentation


• High attention to detail


• Knowledge of luxury fashion


• Excellent organisational skills and problem-solving ability


• A passion for exceeding client expectations


• Ability to build ongoing rapport with clientele


• Ability to work independently and as part of a team


• A calmness to work under pressure

This is an opportunity for applicants who strive for excellence in their field.

Why Join ZIMMERMANN?

• Access to tailored development plans and learning opportunities


• Generous employee benefits and product discounts


• Clear pathways for career progression within a global organisation


• A collaborative, high-performing, and inclusive team culture

ZIMMERMANN is an equal opportunity employer. We assess all applicants based on their individual capabilities, experience, and qualifications and are committed to fostering a diverse and inclusive workplace. If you have any support or access requirements, please let us know at the time of application so we can assist you throughout the recruitment process.