Client Advisor M/F - Mayfair (London) - Full-Time/Permanent contract

Zimmermann; Greater London; Sur place; GBP 25 000 - 35 000; Plein temps

Avantages offerts par ce poste

Product discounts

Development plans

Career progression

Résumé du poste

ZIMMERMANN in London is seeking a Client Advisor to join our Mayfair team. You will deliver exceptional client experiences, represent the brand with confidence, care, and attention to detail on the shop floor.

This role suits someone passionate about luxury fashion, thrives in a refined retail environment, and values building meaningful, long-term client relationships while supporting boutique goals and impeccable presentation standards.

Qualifications

• Previous sales experience in luxury designer fashion.
• Excellent client service skills and a passion for exceeding client expectations.
• Professional, welcoming character and presentation.
• High attention to detail.

Responsabilités

• Achieving sales targets and store KPI’s while upholding brand standards.
• Provide exemplary client service aligned with Zimmermann’s global vision.
• Acquire and grow the Zimmermann client database through engaging relationships.
• Maintain high visual presentation reflecting brand directives.
• Understand company policy and procedures relating to store operations, stock and loss prevention.
• Engage in team training and development initiatives including product and brand knowledge.

Connaissances

Luxury fashion sales

Client service

Presentation

Attention to detail

Teamwork

Description du poste

ZIMMERMANN is a global luxury fashion brand, founded in Sydney in 1991 by sisters Nicky and Simone Zimmermann. Renowned for its signature approach to sophisticated femininity, distinctive prints, and exceptional craftsmanship, the brand is present across Australia, Europe, the Americas, the Middle East and Asia.

Nicky Zimmermann’s creative vision and Simone Zimmermann’s strategic leadership have formed the foundation of the brand’s success. Their partnership – balancing design innovation with strong commercial direction – remains central to ZIMMERMANN’s identity and growth.

Today, ZIMMERMANN continues to redefine modern luxury with collections that celebrate self-expression. Grounded in Australian sun‑soaked optimism, the brand resonates with women around the world. Our global teams are united by a shared commitment to creativity, quality, and evolving the brand with integrity and purpose.

At ZIMMERMANN, our people are at the heart of everything we do. We are committed to empowering talented individuals to build meaningful careers within an inclusive, collaborative, and forward‑thinking environment – where craftsmanship and innovation are celebrated, and individuality is valued.

The Opportunity

ZIMMERMANN is seeking an Client Advisor to join our team in Mayfair. In this role, you will be instrumental in delivering exceptional client experiences, representing the ZIMMERMANN brand with confidence, care, and attention to detail on the shop floor.

This opportunity is ideal for someone who is passionate about luxury fashion, thrives in a refined retail environment, and values building meaningful, long‑term relationships with clients. In this role, you will work closely with your team to achieve boutique goals, uphold impeccable presentation standards, and create memorable, personalised experiences that reflect the essence of ZIMMERMANN.

Key Responsabilities :

• Achieving sales targets and store KPI’s whilst upholding Zimmermann’s brand standards including store and visual presentation, stock and inventory
• To ensure that an exemplary standard of client service is provided to Zimmermann’s clientele in line with the brand’s global vision.
• Acquire and grow the Zimmermann client database through engaging and maintaining professional client relationships.
• Ensure that a consistently high standard of visual presentation is achieved and reflective of the brand directives.
• Have a thorough understanding of company policy and procedure relating to store operations, stock and loss prevention.
• Engaging in team training and development initiatives including product and brand knowledge, sustainability, diversity and Work Health Safety.

What you will bring :

• Previous sales experience in luxury designer fashion
• Excellent client service skills and a passion for exceeding client expectations
• A professional, welcoming character and presentation
• High attention to detail
• Knowledge of luxury fashion
• Excellent organisational skills and problem‑solving ability
• A passion for exceeding client expectations
• Ability to build ongoing rapport with clientele
• Ability to work independently and as part of a team
• A calmness to work under pressure

This is an opportunity for applicants who strive for excellence in their field.

Why Join ZIMMERMANN?

• Access to tailored development plans and learning opportunities
• Generous employee benefits and product discounts
• Clear pathways for career progression within a global organisation
• A collaborative, high‑performing, and inclusive team culture

ZIMMERMANN is an equal opportunity employer. We assess all applicants based on their individual capabilities, experience, and qualifications and are committed to fostering a diverse and inclusive workplace. If you have any support or access requirements, please let us know at the time of application so we can assist you throughout the recruitment process.