Youth Employment Coach & Caseload Leader

Seetec Group Ltd.; West of England; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Annual leave

Pension

Healthcare plan

Salary review

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BenefitHub access

Job summary

Seetec Group Ltd. is hiring a Youth Employment Advisor to support 18-24 year olds through the Youth Job Guarantee programme. You will manage a caseload, provide personalised coaching, CV and interview support, and in-work guidance while collaborating with employers and training providers.

The role is based in South Gloucestershire, 37 hours per week, permanent contract, with a salary of £31,000 per annum and benefits including 25 days leave, pension, healthcare, and perks.

Qualifications

• Experience working with young people aged 18-24.
• Experience managing a caseload of customers, participants, learners or service users while maintaining accurate records.
• Ability to motivate, encourage and support individuals facing barriers to employment, education or progression.
• Experience working in a target-driven environment and achieving performance objectives.
• Strong understanding of safeguarding responsibilities, including identifying and responding to risk or vulnerability.
• Confidence using Microsoft 365 applications and digital systems, including Teams, Outlook, Word, Excel and case management systems.
• Resilience and professionalism when managing challenging conversations and complex situations.
• Excellent communication and relationship-building skills, with the ability to engage a wide range of participants and partners.
• Strong organisational skills and the ability to manage competing priorities effectively.
• Ability to travel across the required geographical area to meet business needs.
• Knowledge of local labour markets, employment opportunities and progression pathways relevant to young people.
• Experience or knowledge of employability, careers guidance, welfare-to-work, youth services or related support programmes.
• Understanding of the challenges young people face when entering the labour market and the support required to overcome barriers.
• Experience working with employers, training providers or community partners to create progression opportunities.
• Ability to support individuals with career planning, job search and skills development activities.

Responsibilities

• Lead, inspire and coach a team of Youth Employment Advisors to achieve performance targets and deliver an exceptional participant experience.
• Oversee caseloads and participant journeys, using performance data to identify risks, barriers and opportunities for intervention.
• Ensure the delivery of high-quality, personalised support including assessments, action plans, employability coaching and skills development.
• Support young people to build confidence, independence and workplace readiness, helping them progress towards sustainable employment.
• Work closely with employers, partners and internal teams to secure employment opportunities and achieve successful job matches.
• Drive sustained employment outcomes through effective in-work support and early intervention where challenges arise.
• Maintain high standards of compliance, ensuring participant records, evidence and management information are accurate and up to date.
• Promote safeguarding and participant welfare, ensuring concerns are identified, managed and escalated appropriately.
• Champion continuous improvement through coaching, feedback and development to enhance team performance and capability.
• Build strong stakeholder relationships and support the Business Manager in delivering programme objectives and operational excellence.

Job description

Seetec Group Ltd. is hiring a Youth Employment Advisor to support 18-24 year olds through the Youth Job Guarantee programme. You will manage a caseload, provide personalised coaching, CV and interview support, and in-work guidance while collaborating with employers and training providers.

The role is based in South Gloucestershire, 37 hours per week, permanent contract, with a salary of £31,000 per annum and benefits including 25 days leave, pension, healthcare, and perks.