Young People's Housing & Support Worker

Stepping Stone Projects; Manchester; On-site; GBP 21,000 - 27,000; Full time

Job summary

Stepping Stone Projects is seeking a Supported Housing Worker to support unaccompanied asylum-seeking children (UASC) in Manchester. You’ll combine housing management with person-centred support to help young people build safe, independent lives in the UK.

You’ll manage a caseload, complete support plans, carry out visits and risk assessments, and work with partner agencies to promote independence and housing stability. DBS check is required.

Qualifications

• Experience in supported housing, housing management or youth work is welcome.
• Ability to balance practical housing tasks with person-centred support.

Responsibilities

• Build positive, trusting relationships with young people to help them feel safe and supported.
• Deliver tailored support plans that develop independence and life skills.
• Help young people access education, healthcare and local services.
• Manage accommodation responsibilities and support independent living.
• Advocate for young people and collaborate with local authorities and partners.
• Complete plans and risk assessments while promoting safeguarding and wellbeing.

Job description

Chatsworth Grove Office Base (Manchester)

37.5 hours per week (Monday to Friday, 9am – 5pm)

Create stability. Build independence. Change lives.

As a Supported Housing Worker on Stepping Stone Projects’ Unaccompanied Asylum-Seeking Children (UASC) Service, you'll play a vital role in helping young people build safe, independent and successful lives in the UK.

Working with young people who have arrived in the country without family support, you'll provide a combination of practical housing management and person-centred support. From helping young people understand their tenancy responsibilities, manage their accommodation and access education, training and healthcare, to building independence skills and supporting them through complex challenges, no two days are the same.

About the role

This is a rewarding role for someone who can balance compassionate support with effective housing management. You'll manage a caseload of young people, complete support plans and risk assessments, carry out property visits, work alongside partner agencies and help young people move towards greater independence and long-term housing stability.

What you’ll be doing

• Build positive, trusting relationships that help young people feel safe, supported and able to achieve their goals.
• Deliver tailored support plans that develop independence, confidence and essential life skills, including budgeting, managing a home and accessing local services.
• Support young people to access education, training, healthcare and wider community opportunities.
• Manage accommodation-related responsibilities, helping young people understand their rights and responsibilities, sustain their accommodation and prepare for independent living.
• Advocate for young people and work closely with local authorities, education providers, health services and other partner agencies to achieve positive outcomes.
• Complete support plans, risk assessments and case records, while promoting safeguarding, wellbeing and the safety of both young people and their accommodation.

About You

You don't need to meet every requirement. What matters most is your values, resilience and commitment to helping young people build safe, independent futures.

We're looking for someone who can build positive relationships with young people and believes in every young person's ability to achieve positive change. You may already have experience in supported housing, housing management, tenancy sustainment, homelessness services, refugee or asylum support, youth work, leaving care services, social care, education, or another customer-facing support environment.

The ideal candidate will understand how to balance practical housing responsibilities with person-centred support, helping young people develop the skills and confidence they need to live independently.

We would love to hear from you if you are able:

• To support young people to access services from other statutory and voluntary agencies as appropriate to their needs and act as key worker in co-ordinating services in order to prevent duplication.
• To support customers through individual resettlement support and independence plans.
• To ensure that record-keeping and communication systems are accurately maintained, up-to-date and comply with SSP’s Data Protection Policy.
• To work with and advise young people accordingly with regard to welfare rights, budgeting, employment, education and training, leisure opportunities and issues of personal care.
• To assist the Line Manager in ensuring that all furniture and fittings in the young person's home is maintained and in good condition.
• To advise/assist young people with the reporting of necessary repairs and decorating in their proposed homes, visiting and liaising with agencies to ensure satisfactory completion

Successful Supported Housing Workers are skilled at building trusting relationships with young people who may have experienced significant trauma and uncertainty. They are resilient and compassionate, providing practical and emotional support whilst promoting independence, safety and wellbeing. They are committed to helping young people develop essential life skills and build positive futures.

This is a rewarding opportunity to be part of a dedicated team supporting unaccompanied asylum-seeking young people as they build safe, independent and positive futures. You'll play a vital role in helping young people navigate the challenges of settling into a new country, access opportunities and develop essential life skills. In return, you'll receive ongoing training, professional development and the support needed to make a meaningful difference every day.

Please note:

This post is subject to an enhanced DBS check as part of our safer recruitment process.