Yard Operative / Van Driver

Independent Builders Merchant Group; Poole; On-site; GBP 23,000 - 30,000; Full time

Benefits offered by this job

Pension scheme and paid holidays

Staff discount on building materials

Employee assistance program

Perks Membership discounts

Branded Uniform

Career development and training

Job summary

Independent Builders Merchants Group is seeking a full-time Yard Operative / Van Driver for our Poole branch. You will deliver products, manage the yard, and provide first-class service to customers on-site and on routes.

The role requires a full UK driving licence, ability to load/unload materials, and good knowledge of building products. Forklift counterbalance licence is desirable, with training provided where needed.

Qualifications

• Must have a full UK driving licence and be able to drive a company van.
• Good knowledge of building materials and products is desirable.
• Experience in a similar role within a builders’ merchant, construction, or trade environment is preferred but not essential.
• Forklift licence (counterbalance) is desirable; training may be provided.

Responsibilities

• Assist customers in locating and loading building materials.
• Safely load/unload goods from supplier vehicles and customer collections using forklifts (if licensed).
• Maintain yard organisation and cleanliness, ensuring materials are stored safely and correctly.
• Carry out regular stock checks and report shortages or damages.
• Follow all health & safety procedures, including PPE requirements.
• Deliver building materials to customers using a company van (3.5t or similar), ensuring safe and legal driving at all times.
• Plan efficient delivery routes in line with schedules provided.
• Ensure all goods are correctly loaded, secured, and signed for.
• Provide excellent customer service upon delivery, resolving minor queries where possible.

Skills

Full UK driving licence

Customer service

Building materials knowledge

Manual handling

Tools

Forklift licence (counterbalance)

Job description

About Roofing Gear
Roofing Gear supplies specialist roofing products across Yeovil, Dorchester, and Poole. Placing customer service at the heart of our operations, and as part of Independent Builders Merchants Group (IBMG), we support roofers reliably and efficiently.

The Role

We are looking for full time Yard Operative / Van Driver based at our Poolebranch. You will be responsible for the delivery of products to customers, with key accountability for ensuring the quality and timing of service is first class. To provide excellent customer service by safely and efficiently managing the yard, loading/unloading materials, and making timely deliveries to customers. You will be the face of the branch when on the road, ensuring orders are delivered accurately and professionally.

Key Responsibilities

Assist customers in locating and loading building materials.

Safely load/unload goods from supplier vehicles and customer collections using forklifts (if licensed).

Maintain yard organisation and cleanliness, ensuring materials are stored safely and correctly.

Carry out regular stock checks and report shortages or damages.

Follow all health & safety procedures, including PPE requirements.

Deliver building materials to customers using a company van (3.5t or similar), ensuring safe and legal driving at all times.

Plan efficient delivery routes in line with schedules provided.

Ensure all goods are correctly loaded, secured, and signed for.

Provide excellent customer service upon delivery, resolving minor queries where possible.

Skills & Experience Required

Full UK driving licence .

Experience in a similar role within a builders’ merchant, construction, or trade environment (preferred but not essential).

Good knowledge of building materials and products (desirable).

Forklift licence (counterbalance) desirable but training may be provided.

Strong customer service and communication skills.

Ability to work in all weather conditions and perform manual handling duties.

The Hours

Week:1 Monday to Friday 07:00-16:30

Week:2 Monday to Friday 07:00- 16:30 Saturday 08:00 -12:00

What we Offer

At IBMG, we value our employees and offer a supportive work environment that fosters growth and development. By joining our team, you will have access to training opportunities, career advancement prospects, and a range of benefits :

• Pension scheme and paid holidays
• Supportive team and positive work environment
• Career development and training
• Staff discount on building materials
  
• Employee assistance program
• Perks Membership ( Discounts for a mixture of retailers)
• Branded Uniform