Yard Operative

Jewson; Belfast City District; On-site; GBP 18,000 - 24,000; Full time

Job summary

Jewson in Belfast is seeking a Yard Sales Advisor to support daily yard operations and deliver a positive customer experience. As a frontline contact, you will help maintain a welcoming, safe and well-stocked yard and assist with product enquiries.

You will welcome customers, load/unload vehicles, operate forklifts under safety procedures, support stock management and maintain a clean environment while collaborating with the branch team to hit sales and service targets.

Qualifications

• Experience in a similar or trade-related environment.
• Forklift licence or willingness to be trained.
• Strong awareness of health and safety practices.
• Good communication skills and a positive, customer-focused attitude.
• Team-focused approach and pride in your work.
• Willingness to learn and develop new skills.

Responsibilities

• Welcoming customers in a friendly and professional way, supporting with product enquiries
• Safely loading and unloading vehicles, and preparing customer orders for collection or delivery
• Operating forklifts and handling equipment in line with safety procedures
• Supporting stock management, including replenishment and stock counts
• Maintaining a clean, safe and organised yard environment
• Working with the branch team to support sales, service and operational targets
• Completing health and safety checks and required training
• Representing the business positively and supporting our values of Decency, Passion and Pride
• Carrying out any other reasonable duties to support the wider team and business

Skills

Forklift licence

Health and safety awareness

Customer service orientation

Teamwork

Job description

We are a leading Builders’ Merchant in Northern Ireland; known for the quality of our products and the service we provide across building materials and timber-based solutions. We are committed to creating a workplace where everyone feels respected, valued and able to succeed.

We welcome applications from people of all backgrounds, experiences and perspectives. We believe that building a diverse team strengthens our business, supports innovation and helps us better serve the communities we work in.

Our values of Decency, Passion and Pride guide how we treat each other, our customers and our partners. We are focused on creating an inclusive environment where individuals are supported to grow, develop and reach their potential.

By investing in the right tools, training and ongoing support, we aim to give every colleague a fair opportunity to build a successful and rewarding career with us.

The Yard Sales Advisor plays an important role in supporting the day-to-day running of the yard and delivering a positive customer experience. As one of the first points of contact for customers, you will help create a welcoming and efficient environment while ensuring the yard remains safe, organised

and well stocked.

We are committed to creating an inclusive and supportive workplace where everyone feels respected, valued and able to succeed. In this role, you will work with colleagues and customers from a wide range of backgrounds, so a friendly, respectful and team-focused approach is key.

You will be part of a values-led organisation, contributing to our purpose of building our future by helping others build theirs, while developing your own skills and experience.

What will I be doing?

• Welcoming customers in a friendly and professional way, supporting with product enquiries
• Safely loading and unloading vehicles, and preparing customer orders for collection or delivery
• Operating forklifts and handling equipment in line with safety procedures
• Supporting stock management, including replenishment and stock counts
• Maintaining a clean, safe and organised yard environment
• Working with the branch team to support sales, service and operational targets
• Completing health and safety checks and required training
• Representing the business positively and supporting our values of Decency, Passion and Pride
• Carrying out any other reasonable duties to support the wider team and business

What do we need from you?

• Experience in a similar or trade-related environment (helpful but not essential)
• A forklift licence, or willingness to be trained
• A strong awareness of health and safety practices
• Good communication skills and a positive, customer-focused attitude
• A team-focused approach and pride in your work
• Willingness to learn and develop new skills

We recognise that people gain experience in different ways, so if you feel you meet most of the criteria, we would still encourage you to apply.

Desirable (not Essential)

• Experience in a similar role or environment
• Previous forklift (FLT) experience and/or licence

Our commitment to inclusion

• We are committed to building a diverse and inclusive workforce. We welcome applications from people of all backgrounds, experiences and perspectives, and we aim to provide a fair and accessible recruitment process.
• If you require any reasonable adjustments at any stage of the application or interview process, please let us know and we will support you where we can