Yard & Customer Service Advisor

Jewson; Bedworth; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Competitive salary

Bonus scheme

34 days holiday per year

Pension plan with Legal & General

Life assurance

Job summary

Jewson, part of Stark UK, is hiring for a full-time Customer Service / Yard role in Bedworth. You will greet customers, identify needs, and deliver prompt service across yard, counter and shop floor, including safe loading and unloading of goods.

You’ll work Monday–Friday 7:00–16:30 with every other Saturday 08:00–12:00, and you’ll have access to forklift training, pension, life cover, and employee discounts as part of our comprehensive benefits.

Qualifications

• High levels of customer satisfaction with returning customers.
• Enthusiasm and positive attitude for merchant environment.
• Decency, honesty and workplace ethics.
• Team spirit and collaboration.

Responsibilities

• Acknowledge customers, ascertain needs and provide quick, efficient service.
• Ask open questions to understand current and future requirements.
• Maintain high standards across yard, counter and shop floor.
• Operate machinery safely and perform loading/unloading tasks.
• Support initiatives to increase sales, margin and service.
• Develop knowledge of product lines to meet customer needs.

Skills

Customer service

Communication

Relationship building

Forklift operation

Job description

Jewson, part of Stark UK, is hiring for a full-time Customer Service / Yard role in Bedworth. You will greet customers, identify needs, and deliver prompt service across yard, counter and shop floor, including safe loading and unloading of goods.

You’ll work Monday–Friday 7:00–16:30 with every other Saturday 08:00–12:00, and you’ll have access to forklift training, pension, life cover, and employee discounts as part of our comprehensive benefits.