Yard Area Manager, FC Operations

Amazon Inc.; Chesterfield; On-site; GBP 55,000 - 75,000; Full time

Job summary

Amazon UK Services Ltd. is seeking a Yard Area Manager to oversee yard operations, coordinating with Dock, Receive and Ship teams to ensure FIFO processing and minimize CX risk.

You will lead process improvements, mentor staff, and work with multiple stakeholders to implement changes at local and global levels, including occasional weekend shifts.

Qualifications

• Bachelor's degree or experience with Amazon or a subsidiary
• Experience with planning, performance metrics, and process improvement
• Knowledge of Lean Six Sigma and process improvement methodologies
• Experience building and growing relationships with internal and external partners
• Varied hours including overnight, weekends and holidays

Responsibilities

• Partner with Site leadership to improve on-time performance of trucks in yards
• Coordinate communication between stakeholders to streamline yard flow
• Report yard performance to local leadership and drive root-cause resolutions
• Lead process improvement initiatives and Lean tool implementations
• Work under time constraints to meet critical business needs
• Support the Amazon fulfilment network including weekend shifts

Skills

Lead and mentor teams

Planning and performance metrics

Data-driven problem solving

Cross-functional collaboration

Education

Bachelor's degree

Master's degree (business/engineering/ops)

Tools

Excel

Lean Six Sigma

Job description

Job ID: 10572998 | Amazon UK Services Ltd.

At Amazon, we're working to be the most customer centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is one of the most recognizable brand names in the world and we distribute over a billion shipments each year to our loyal customers.

The EU Transportation Operations Management team is seeking Area Managers to work in our Amazon EU sites and manage operations in our yards. If you thrive in a challenging and fast-paced environment, we might be your perfect match. We don’t like to sit still, which is why we always treat every day like its day one. It’s that kind of spirit that drives our success now and in the future. And you could be part of it.

The Yard Area Manager is responsible for managing yard operations in coordination with Dock, Receive and Ship teams to ensure FIFO processing and mitigate CX impact risks. An ideal candidate has a background in transportation operations and has excellent program management skills. He/she has the ability to lead and mentor people; analyse data and make sound recommendations in an often ambiguous environment.

One of the main responsibilities in this role is to standardize and improve processes; while analysing and eliminating root cause of defects within the current systems. This job will require exceptional communication skills and the ability to influence change at a local (facility) and global level.

We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.

Key job responsibilities

• Partner with Site leadership to improve On-time Performance of trucks in and out of yards, Safety and Customer Experience metrics
• Channelize communication between multiple stakeholders to streamline flow of trucks in the yard to ensure on-time arrival and departure of trucks
• Accountable to report yard performance to the local site leadership, identify root causes for structural issues and drive resolution with multiple stakeholders
• Proactively identify and lead process improvement initiatives and implementation of Lean tools
• Work within various time constraints to meet critical business needs; while measuring and identifying activities performed.
• Ability to work some weekend shifts as needed (this team provides tactical support to Amazon’s fulfilment network 7 days/week).

Basic Qualifications

• Bachelor's degree, or experience working for Amazon or any Amazon subsidiary or affiliate
• Experience in MS Office including Excel, or experience with computer skills, including proficiency in MS Office (Word, Excel, PowerPoint)
• Experience with planning, performance metrics, and process improvement
• Knowledge of Lean Six Sigma and process improvement methodologies
• Experience building and growing relationships with internal and external partners
• Work a variety of hours as business demands, including overnight, weekends and holidays

Preferred Qualifications

• Master's degree in business, engineering, operations, supply chain, transportation logistics
• Experience in a logistics/operations environment
• Knowledge of supply chain management concepts - forecasting, planning, sourcing, optimization and logistics or equivalent
• Experience managing large teams across multiple locations and languages

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Veterans, military spouses, and people with disabilities are encouraged to apply.