Workspace Product & Services Executive

Softcat; Birmingham; Hybrid; GBP 50,000 - 75,000; Full time

Job summary

Softcat is seeking a Product and Services Executive within the Alliances Team in the UK. You will manage two strategically important vendor relationships, providing expert enablement and commercial guidance to internal teams and customers.

You’ll communicate vendor value through presentations, demos and training, build strong relationships across vendors, customers and colleagues, and identify opportunities by analysing customer needs and competitive positioning.

Qualifications

• Understanding of Apple & Service Now Workspace vendor technologies would be advantageous with a willingness to learn and grow.
• Ability to build strong, respectful relationships across diverse teams and stakeholders.
• Commitment to achieving relevant sales and technical certifications to support professional development.
• Collaborative and proactive approach, valuing input from all perspectives.
• Strong attention to detail with the ability to prioritise tasks effectively.

Responsibilities

• Maintaining expert knowledge of Apple & Service Now within the Workspace team.
• Communicating vendor value to internal teams and customers through presentations, demos, and training.
• Building and managing strong relationships with vendors, customers, and internal teams to identify opportunities.
• Analysing customer needs and competitive positioning to uncover new business and provide tailored solutions.
• Collaborating on content creation and deliver onboarding and enablement sessions for sales teams.

Skills

Vendor relationship management

Stakeholder communication

Sales support

Commercial negotiation

Cross-functional collaboration

Job description

Would you like to kick start your career in a supportive, collaborative and innovative company?

Do you enjoy working as part of an enthusiastic, passionate, and collaborative team?

Join our Alliances Team

The Alliances team at Softcat drives strategic vendor success with sharp focus and collaborative expertise. They're the architects of our vendor strategy, working seamlessly across functions to ensure we have the right alignments to the right vendors to support our technology proposition. Working diligently with our vendors they will ensure that we have the right strategic vision that aligns to our own goals and objective, reviewing market opportunities and innovating to ensure Softcat, alongside our vendors stay as market leaders.

Success. The Softcat Way.

It's an exciting time to be at Softcat, one of the UK's most successful technology solutions businesses. We help customers to use technology to succeed, by putting our employees first. We've reached the £1 billion+ pa revenue milestone, opened our first office outside the UK and picked up a series of industry awards. We've got even bigger plans for the future. So, if you share our drive and ambition, get ready to achieve more from your career.

Enabling Business Success Through Vendor Expertise, Commercial Support, and Strategic Partnerships

As a Product and Services Executive, you will be aligned to Apple & Service Now . In this role , you will responsible for managing two strategically important vendor relationships and supporting the wider business with expertise, enablement, and commercial guidance.. You will also be collaborating across the business to meet customer needs and reinforce vendor propositions.

As a Product and Services Executive, you'll be responsible for:

• Maintaining expert knowledge of Apple & Service Now within the Workspace team
• Communicating vendor value to internal teams and customers through presentations, demos, and training
• Building and managing strong relationships with vendors, customers, and internal teams to identify opportunities
• Analysing customer needs and competitive positioning to uncover new business and provide tailored solutions
• Collaborating on content creation and deliver onboarding and enablement sessions for sales teams

We'd love you to have

• Understanding of Apple & Service Now Workspace vendor technologies would be advantageous with a willingness to learn and grow
• Ability to build strong, respectful relationships across diverse teams and stakeholders
• Commitment to achieving relevant sales and technical certifications to support professional development
• Collaborative and proactive approach, valuing input from all perspectives
• Strong attention to detail with the ability to prioritise tasks effectively

Work in a way that works for you

We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

• Hybrid working – 3 days in the office and 2 days working from home
• Working flexible hours - flexing the times you start and finish during the day
• Flexibility around school pick up and drop offs

Working with us

Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background.

If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence.

You can find out more about life at Softcat and our commitments to diversity and inclusion at jobs.softcat.com/jobs/our-culture/