Workshop Technician – MC Mawsley

MANITOU Group; Northampton; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading machinery company in Northampton is seeking a Depot Service Engineer to maintain and repair telehandlers and forklifts, ensure compliance with health and safety, and provide technical support to customers. The role demands strong mechanical understanding and excellent communication skills. Candidates should possess NVQ level two or above, a full clean driving licence, and experience in fault finding. This permanent position offers an opportunity to work in a dynamic environment with a supportive team.

Qualifications

• Competent in electrical/hydraulic systems.
• Experienced in fault finding/diagnostics using a Laptop.
• Knowledge of mechanical terminology.

Responsibilities

• Maintain, repair, and inspect telehandlers and forklifts.
• Repair and diagnose customers' machines in our depot.
• Provide Loler/Puwer inspection certifications.
• Liaise with the service dept for repair costs.
• Provide technical support to customers.

Skills

Excellent communication and negotiation skills

Problem solving skills

Teamwork

Customer service skills

Mechanical understanding

Reliability

Flexibility

Education

NVQ level two or above

Full clean driving licence

CSCS card

Tools

Google Sheets

Microsoft Office

Job description

Job ID

43913

Date

12 March 2026

Job Family

Production

Type of contract

Permanent

What You’ll Be Doing

• As our depot service engineer you will maintain, repair, and inspect telehandlers, forklifts etc
• Carrying out work in our yard on new and used machinery
• Repair and Diagnose customers machines in our depot
• Providing Loler/Puwer inspections certifications
• Liaise with the service dept to estimate and advise on equipment repair costs and repair timescales
• To provide technical support to our customers
• Complying with company guidelines on Health and Safety at work
• Any other duties that may be reasonably requested by your manager
• To be flexible if required to go out and support our customers

What We’re Looking For

Key Skills & Competencies

• Excellent communication and negotiation skills
• The ability to make decisions without recourse to others
• Problem solving skills, including priority setting
• The ability to work as a team member, whilst maintaining independence
• The ability to promote and maintain healthy working relationships
• Business, commercial, financial & customer focus
• Good telephone manners and customer service skills.
• High level of understanding of mechanics and associated terminology
• Reliable, honest and trustworthy
• Flexible & Resilient
• Strong sense of ownership and enthusiastic work ethic
• The ability to manage the workshop engineers and Apprentice, also to manage the outside engineers if in our yard with relevant work.

Education / Professional Qualifications Required For The Position

• You will be competent in electrical/hydraulic systems
• You will be experienced in fault finding / diagnostics (using a Laptop)
• NVQ level two or above
• Have an up to date CSCS card
• Knowledge of Google Sheets and Docs or Microsoft equivalent
• Hold a full clean driving licence

JOB’S CONDITIONS

Permanent job to be recruited now

Reporting to: Service Manager

Brixworth, Northampton

Location

United Kingdom - Northampton