Workshop Foreman

DAF Trucks UK; Hemel Hempstead; On-site; GBP 36,000 - 48,000; Full time

Job summary

DAF Trucks UK in Hemel Hempstead seeks a hands-on Workshop Foreman to lead a busy service floor. You’ll oversee diagnostics, servicing, repairs, and ensure safety and quality.

Ideal candidates have technical qualifications, strong leadership, and the ability to prioritise workloads, coach the team, and deliver timely workshop outcomes.

Qualifications

• NVQ Level 3 or equivalent technical qualification.
• Full UK driving licence preferred.
• HGV/LGV, MOT tester, forklift, plant qualifications advantageous.
• Health and safety or supervisory training desirable.

Responsibilities

• Lead and supervise workshop team to complete jobs safely and on time.
• Coordinate diagnostics, servicing and repairs with technicians.
• Ensure accurate records, job cards, and compliance documentation.
• Maintain quality standards and a tidy, safe workshop environment.

Skills

Diagnostics knowledge

Organisational skills

Communication

Leadership

Attention to detail

IT literacy

Education

NVQ Level 3 or equivalent

City & Guilds/IMI qualification

Apprenticeship or equivalent experience

Health and safety supervisory training

Tools

MOT testing

Forklift

Plant training

Manufacturer training

Job description

Role Purpose:

• Proven experience in a workshop, vehicle maintenance, plant, fleet, engineering, or similar technical environment.
• Previous experience as a Workshop Foreman, Senior Technician, Supervisor, or similar leadership role is desirable.
• Strong technical knowledge of diagnostics, servicing, repairs, maintenance standards, and workshop procedures.
• Good organisational skills with the ability to prioritise workloads in a busy workshop environment.
• Confident communication skills and the ability to liaise professionally with technicians, managers, suppliers, and customers.
• Ability to lead by example, remain calm under pressure, and make practical decisions on the workshop floor.
• Good attention to detail and commitment to quality, safety, and compliance.
• Basic IT skills for updating records, job cards, workshop systems, and reports.

Qualifications and Licences

• Relevant technical qualification, such as NVQ Level 3, City & Guilds, IMI qualification, apprenticeship, or equivalent experience.
• Full UK driving licence is preferred.
• Additional licences or qualifications, such as HGV, LGV, MOT Tester, forklift, plant, or manufacturer training, may be advantageous.
• Health and safety awareness or supervisory training is desirable.

Personal Attributes

• Hands-on, proactive, and practical approach to problem solving.
• Strong leadership style with the ability to coach, support, and challenge the team appropriately.
• Reliable, organised, and able to manage competing priorities.
• Commercially aware with a focus on efficiency, productivity, and customer satisfaction.
• Committed to maintaining a safe, professional, and tidy workshop environment.

Key Performance Measures

• Workshop jobs completed safely, correctly, and on time.
• Reduced vehicle or equipment downtime.
• High standard of workmanship and quality control.
• Effective team productivity and utilisation.
• Accurate completion of records, inspections, and compliance documentation.
• Positive communication between workshop, service, parts, and management teams.

Monday to Friday, day shift 07.30 to 17.30

Address Boundary Way,
Hemel Hempstead,
Hertfordshire,
HP2 7YU