Workshop Supervisor: Lead Techs & Elevate Service

Lithia; Newcastle upon Tyne; On-site; GBP 36,000 - 41,000; Full time

Benefits offered by this job

33 days annual leave including bankhol

Birthday day off

Family Leave Policies

Paid day to volunteer

Long service milestones

Tailored training and career growth

Cycle to work scheme

Discounts on products/services

Referral rewards

Job summary

Lithia UK is seeking a Workshop Supervisor to work at Evans Halshaw in the Vauxhall, Shiremoor area. The role involves coordinating Service Reception and Parts teams, managing technician time, and ensuring warranty procedures are followed.

You will play a key part in delivering outstanding customer experiences and driving workshop efficiency. Offering a competitive package including pension, life assurance, 23 days holiday plus bank holidays, and exclusive company discounts, Lithia UK supports

Qualifications

• Experience in a service department within the motor industry.
• Understanding of OEM warranty procedures would be beneficial.
• Ability to identify and address training needs for technicians.

Responsibilities

• Account for and manage Technicians' time on jobs.
• Ensure Job Card write up complies with OEM Warranty Procedures.
• Allocate jobs to the most suitably skilled technicians to improve productivity.
• Identify Technician Training Needs.

Skills

Time management

Work order/Job card compliance

Productivity improvement

Training needs analysis

Health and safety

Planning and organisation

Negotiation and influence

Customer service focus

Job description

Lithia UK is seeking a Workshop Supervisor to work at Evans Halshaw in the Vauxhall, Shiremoor area. The role involves coordinating Service Reception and Parts teams, managing technician time, and ensuring warranty procedures are followed.

You will play a key part in delivering outstanding customer experiences and driving workshop efficiency. Offering a competitive package including pension, life assurance, 23 days holiday plus bank holidays, and exclusive company discounts, Lithia UK supports