Workshop Manager

Halfords; Kingston upon Thames; On-site; GBP 33,000 - 37,000; Full time

Job summary

Halfords is looking for a Workshop Manager at their Kingston upon Thames location, offering an exciting opportunity within a rapidly growing business. The role entails leading a team, ensuring exceptional customer service, and maintaining high technical standards. Benefit from competitive pay, performance bonuses, and comprehensive training opportunities in a dynamic and supportive working environment.

Benefits

5.6 weeks’ annual leave

Up to 50% off garage bills

Discounts on groceries, shopping, insurance, and more

Health Cash Plan

Pension Scheme & Life Assurance

Opportunity to buy a Trade Price Bike

Financial planning support via Wagestream

Qualifications

• Proven leadership and mentoring skills.
• Strong track record of meeting targets and building relationships.
• Experience with compliance standards and in-house systems.

Responsibilities

• Lead the Workshop team to deliver technical solutions promptly.
• Collaborate with the Front of House team to ensure seamless customer service.
• Conduct daily huddles to keep the team informed and motivated.

Skills

Leadership

Communication

Organisational abilities

Education

Level 3 in Light Vehicle Maintenance or equivalent experience

Job description

Halfords Kingston Upon Thames, England, United Kingdom

Workshop Manager

Halfords Kingston Upon Thames, England, United Kingdom

2 days ago Be among the first 25 applicants

This range is provided by Halfords. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

This is a really exciting time to join our Halfords Garage Services team. You will be working at one of our new Fusion centres; it will be upgraded with the latest facilities to lead the way in providing a first-class customer experience and a great working environment.

• £33,000 - £37,000 per annum
• Average uncapped bonus of £7,100 per year (with potential to earn more)
• 5 days a week
• Earn extra with our refer a friend scheme – T&C’s Apply
• Join Halfords as a Workshop Manager and be part of a dynamic team dedicated to delivering exceptional technical solutions and customer service. This role offers the opportunity to lead a talented team of technicians, drive innovation, and grow your career in a supportive and engaging environment.
  

Benefits Include

• 5.6 weeks’ annual leave
• Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores
• Discounts on everything from groceries, shopping, insurance, days out, restaurants and more
• Family & Friends Discount Events
• Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme
• Financial planning support via Wagestream - access up to 30% of your salary in advance
• GP Access, 364 days a year, 24 hours a day
• Join the Share save scheme with a 20% discount on shares
• Health Cash Plan – to access wellbeing services and claim back healthcare costs
• Pension Scheme & Life Assurance
  
  

You will be given every opportunity to progress your career at Halfords. Access to hybrid training and IMI approved continuous development will be fully supported.

Key Responsibilities

• Lead the Workshop team to deliver technical solutions promptly.
• Collaborate with the Front of House team to ensure seamless customer service.
• Allocate jobs based on technical requirements and customer demand.
• Conduct daily huddles to keep the team informed and motivated.
• Inspire and mentor the team to develop their technical skills.
• Act as an ambassador for Halfords Values, promoting a positive and inclusive culture.
  
  

Key Accountabilities

• Understand customer demand and manage the team to exceed expectations.
• Communicate clearly with customers about work options and implications.
• Maximize team performance against sales and customer service targets.
• Ensure compliance with Health & Safety and quality standards.
• Support team engagement and bring Halfords Values to life.
  
  

Skills And Experience

• Level 3 in Light Vehicle Maintenance or equivalent experience.
• Proven leadership and mentoring skills.
• Excellent communication and organisational abilities.
• Strong track record of meeting targets and building relationships.
• Experience with compliance standards and in-house systems.
• Valid driving license.
  
  

Why Halfords?

We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest Automotive service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Retail

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