Workshop Manager

Northgate Vehicle Hire Limited; Grantham; On-site; GBP 39,000 - 45,000; Full time

Job summary

An established industry player in the vehicle rental sector is seeking a Workshop Manager to lead their Grantham location. This role offers a competitive salary and a range of benefits, including a quarterly bonus scheme and well-being services. As a Workshop Manager, you will oversee the workshop's operations, ensuring vehicles are maintained to the highest standards while fostering a positive team environment. With a focus on customer service and technical excellence, you will drive innovation and efficiency, making a significant impact on the company's success. Join a dynamic team dedicated to delivering exceptional service and unlocking your potential in a thriving industry.

Benefits

Quarterly Bonus Scheme

Extra Days Off for Birthdays

Well-being Services

Employee Vehicle-Leasing Schemes

Pension Scheme

Retailer Discounts via Benefits App

Financial Wellbeing App

Qualifications

• Proven experience in workshop management or related roles.
• Strong customer service orientation and problem-solving skills.

Responsibilities

• Manage day-to-day performance of the workshop team.
• Ensure vehicles are serviced and repaired to high standards.

Skills

Automotive Workshop Management

Customer Service

Team Leadership

Technical Expertise

Problem Solving

Education

Automotive Engineering Qualification

Management Training

Job description

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Workshop Manager

Reference: APR20257351

Expiry date: 10:19, Wed, 28th May 2025

Location: Grantham

Benefits: A superb range of exclusive colleague benefits and discounts

Workshop Manager - Grantham

Salary: up to £39,000 basic + Bonus + Company Car, excellent company benefits
Weekly Hours: 42.5 / Week

About us:

We are the UK's leading vehicle rental specialists that you may not have heard of. Our branches cover the UK, Ireland and Spain, our workshops maintain and repair our own fleet. Within the UK we operate circa 49,000 Vans and 19,000 Cars so there is a good variety of vehicles to work on.

About you:

If you are a proven Workshop Manager, Service Manager, Aftersales Manager, Workshop Controller, or Senior Vehicle Technician looking for the next step in your career, we would love to hear from you!

As a Workshop Manager, you will be responsible supporting our customers to deliver on their business promises. Your aim; ensuring we get their vehicle back on the road safely and in quick time. Accountable for day-to-day performance across all aspects of the workshop, you will develop a results-focused Vehicle Technician and workshop team that complies with the highest technical and quality standards, drive innovation and improvement to minimise vehicle downtime and, above all, deliver on our service commitment to customers.

About you

• At heart, you are a technical expert with a solid automotive workshop management background - your team value your expert technical knowledge, input and guidance.
• You have a common-sense business approach - you know what makes a great workshop and how to maximise efficiencies and opportunities to produce outstanding results.
• Above all, you are a people person - you care about your team and understand that a one-size-fits-all approach is not always the best way to create a high-performing workshop team.
• You are a natural coach and love to share your knowledge with others - nothing gives you more job satisfaction than seeing a colleague you have supported doing well.
• You have a passion for customer service - you understand what is important to your customers and suppliers. If there is an issue, as Workshop Manager, you will know just how to solve it.

As a Workshop Manager with Northgate Vehicle Hire, we offer:

Of course, a great basic salary, but there’s much more available for you at Northgate Vehicle Hire than just that. Some of our most popular benefits include (but aren’t limited to) …

• A fantastic quarterly bonus scheme
• Start with 24 days, increasing to 26 days with service , plus the flexibility to buy or sell up to 5 extra days each year . Of course, you’ll have public holidays too and an extra day off to celebrate your birthday !
• well-being services (incl. 24/7 GP service, mental health support and physiotherapy + Health Cash Plan, Dental Plan & Travel Insurance)
• exclusive employee vehicle-leasing schemes
• pension & save-as-you-earn share scheme
• Our Benefits App offering unlimited access to a huge range of retailer discounts and cashback deals (incl. Tesco, Asda, Currys, B&Q & Wickes to name just a few)
• Wagestream App for all our colleagues - a Financial Wellbeing app that gives you more control over your pay. Not only does it let you choose when to get paid it also lets you put money aside each month and in addition you can get discounts on your shopping, check what benefits you're eligible for and can even put you in touch with a financial coach!

With over 60 branches nationwide, Northgate Vehicle Hire are the UK’s go-to provider of light commercial vehicle rental solutions, partnering with some of the country’s most well-known organisations. We have gained a reputation for being at the forefront of the LCV sector and for helping our customers when they need us most.

And we’re also part of something bigger - ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland, and Spain. Few other companies can match the support, development opportunities and long-term security we offer. Unlock your potential in an industry-leading business, surrounded by inspiring individuals and leaders, fuelled by the opportunity to thrive in your career.

We are agile. We are experts. We are imaginative. We are reliable.