Workshop Manager

TN United Kingdom; Sheffield; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dynamic leader to join their rapidly expanding team. This role involves leading a workshop team focused on delivering exceptional customer satisfaction while driving quality repairs. With a commitment to continuous learning and improvement, you will foster a collaborative environment where every team member contributes to customer success. As part of a well-respected body repair group, you'll enjoy excellent benefits, including access to medical advice, competitive pension contributions, and discounts on various products and services. This is an exciting opportunity to shape the future of a leading business in the motor repair industry.

Benefits

Group Income Protection

Access to GP and Medical Advice 24/7

Competitive Pension Contributions

Discounts on Aviva Products

Savings and Benefits Schemes

Electric Vehicle Purchase Discounts

Flexible Locations and Hours

Qualifications

• Experience leading a team and collaborating across management levels.
• Strong technical knowledge and repair methodology expertise.

Responsibilities

• Lead the workshop team to ensure quality repairs with a customer-first approach.
• Identify opportunities for process improvement and enhance customer experience.

Skills

Team Leadership

Customer Satisfaction

Process Improvement

Technical Competence

Repair Methodology

Education

Experience in Motor Repair Industry

Hands-on Technical Support

Job description

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Are you looking for a position where you can make a difference, constantly learn new things, and be at the forefront of technology, working as part of the Aviva family?

Responsibilities

The Role:

Responsible for leading the workshop team, building a collaborative working environment focused on customer satisfaction. Lead the team in producing quality repairs with a "right first time" attitude. Identify opportunities for process improvement and embed a culture where everyone is responsible for the customer experience and works together to meet customer expectations.

Qualifications

Desirable qualifications and experience:

• Technical competence with hands-on support.
• Experience leading a team and collaborating across management levels.
• Experience in the motor repair industry.
• Strong technical knowledge and repair methodology expertise.

About Solus

Solus is one of the largest body repair groups in the UK, wholly owned by Aviva, with over 1000 experts across 25 locations, having repaired over 700,000 vehicles in the last 15 years.

• Group income protection with access to a GP and medical advice 24/7 for you and your family.
• Excellent benefits and rewards packages.
• Competitive pension contributions.
• Discounts on Aviva products and services.
• Savings and benefits schemes.
• Electric vehicle purchase discounts for employees.
• Manufacturer approvals including Jaguar, Land Rover, Mercedes Benz, BMW, Mini, and Volkswagen.
• Award-winning customer service, apprenticeships, and IT systems.
• Partnerships with Thatcham for top products and training.
• Flexible locations, hours, and working patterns.
• We welcome applications from disabled candidates who meet minimum criteria.

We value diversity and inclusion, encouraging applicants from varied backgrounds to support our growth and your development.

This is an exciting time to join a rapidly expanding business and help shape its future.

Next Steps

Please apply online. Our recruitment team will contact you within 7 days.