Workshop Foreman

HTC Reading; Hemel Hempstead; Hybrid; GBP 32,000 - 45,000; Full time

Job summary

HTC Reading in Hemel Hempstead is seeking a workshop foreman to lead our workshop team, oversee diagnostics, servicing and repairs, and ensure safety, quality, and compliance on the shop floor.

You will coach technicians, prioritise workloads in a busy environment, liaise with managers, suppliers and customers, and drive productivity and customer satisfaction through practical leadership and a hands-on approach.

Qualifications

• Proven experience in a workshop environment with leadership responsibility.
• Strong knowledge of diagnostics, servicing, repairs, maintenance standards and workshop procedures.
• Good organisational skills with the ability to prioritise workloads in a busy workshop.
• Confident communication with technicians, managers, suppliers and customers.
• Ability to lead by example, stay calm under pressure and make practical decisions on the workshop floor.
• Health and safety awareness or supervisory training is desirable.

Responsibilities

• Lead by example on the workshop floor and coach the team to meet targets.
• Prioritise workloads in a busy workshop to maximise productivity.
• Liaise with technicians, managers, suppliers and customers to ensure smooth operations.
• Ensure quality, safety and compliance in all workshop activities.
• Maintain records, job cards, workshop systems and reports.

Skills

Leadership

Communication

Organisational skills

Problem solving

Safety awareness

Education

NVQ Level 3 / City & Guilds / IMI

Tools

Workshop management software

Job description

We are now looking for a workshop foreman to join our team in Hemel Hempstead.

Role Purpose:

• Proven experience in a workshop, vehicle maintenance, plant, fleet, engineering, or similar technical environment.
• Previous experience as a Workshop Foreman, Senior Technician, Supervisor, or similar leadership role is desirable.
• Strong technical knowledge of diagnostics, servicing, repairs, maintenance standards, and workshop procedures.
• Good organisational skills with the ability to prioritise workloads in a busy workshop environment.
• Confident communication skills and the ability to liaise professionally with technicians, managers, suppliers, and customers.
• Ability to lead by example, remain calm under pressure, and make practical decisions on the workshop floor.
• Good attention to detail and commitment to quality, safety, and compliance.
• Basic IT skills for updating records, job cards, workshop systems, and reports.

Qualifications and Licences

• Relevant technical qualification, such as NVQ Level 3, City & Guilds, IMI qualification, apprenticeship, or equivalent experience.
• Full UK driving licence is preferred.
• Additional licences or qualifications, such as HGV, LGV, MOT Tester, forklift, plant, or manufacturer training, may be advantageous.
• Health and safety awareness or supervisory training is desirable.

Personal Attributes

• Hands-on, proactive, and practical approach to problem solving.
• Strong leadership style with the ability to coach, support, and challenge the team appropriately.
• Reliable, organised, and able to manage competing priorities.
• Commercially aware with a focus on efficiency, productivity, and customer satisfaction.
• Committed to maintaining a safe, professional, and tidy workshop environment.

Key Performance Measures

• Workshop jobs completed safely, correctly, and on time.
• Reduced vehicle or equipment downtime.
• High standard of workmanship and quality control.
• Effective team productivity and utilisation.