Workshop Foreman

HTC Hemeldaf; Hemel Hempstead; Hybrid; GBP 28,000 - 36,000; Full time

Job summary

HTC Hemeldaf in Hemel Hempstead is recruiting a Workshop Foreman to lead the workshop team and drive high standards of vehicle maintenance and service.

You will supervise technicians, prioritise workloads, and ensure quality, safety, and compliance on the shop floor. Strong IT literacy and effective communication with internal and external stakeholders are essential.

Qualifications

• Hands-on workshop leadership and management.
• Ability to prioritise workloads in a busy workshop.
• Strong communication with technicians, managers, suppliers and customers.

Responsibilities

• Lead by example on the workshop floor and make practical decisions.
• Coordinate workloads and supervise daily workshop activities.
• Liaise effectively with technicians, managers, suppliers and customers.
• Update records, job cards and workshop systems.
• Ensure safety, quality and compliance in the workshop.

Skills

Leadership

Communication

Organisational skills

Problem solving

IT skills

Education

NVQ Level 3

City & Guilds

IMI qualification

Job description

We are now looking for a workshop foreman to join our team in Hemel Hempstead.

Role Purpose:

• Proven experience in a workshop, vehicle maintenance, plant, fleet, engineering, or similar technical environment.
• Previous experience as a Workshop Foreman, Senior Technician, Supervisor, or similar leadership role is desirable.
• Strong technical knowledge of diagnostics, servicing, repairs, maintenance standards, and workshop procedures.
• Good organisational skills with the ability to prioritise workloads in a busy workshop environment.
• Confident communication skills and the ability to liaise professionally with technicians, managers, suppliers, and customers.
• Ability to lead by example, remain calm under pressure, and make practical decisions on the workshop floor.
• Good attention to detail and commitment to quality, safety, and compliance.
• Basic IT skills for updating records, job cards, workshop systems, and reports.

Qualifications and Licences

• Relevant technical qualification, such as NVQ Level 3, City & Guilds, IMI qualification, apprenticeship, or equivalent experience.
• Full UK driving licence is preferred.
• Additional licences or qualifications, such as HGV, LGV, MOT Tester, forklift, plant, or manufacturer training, may be advantageous.
• Health and safety awareness or supervisory training is desirable.

Personal Attributes

• Hands-on, proactive, and practical approach to problem solving.
• Strong leadership style with the ability to coach, support, and challenge the team appropriately.
• Reliable, organised, and able to manage competing priorities.
• Commercially aware with a focus on efficiency, productivity, and customer satisfaction.
• Committed to maintaining a safe, professional, and tidy workshop environment.

Key Performance Measures

• Workshop jobs completed safely, correctly, and on time.
• Reduced vehicle or equipment downtime.
• High standard of workmanship and quality control.
• Effective team productivity and utilisation.
• Accurate completion of records, inspections, and compliance documentation.
• Positive communication between workshop, service, parts, and management teams.

Monday to Friday, day shift 07.30 to 17.30

Address Boundary Way,
Hemel Hempstead,
Hertfordshire,
HP2 7YU