Workshop Controller NEW

BMW Group Retail; Farnborough; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Workshop Controller to lead the workshop operations in Farnborough. In this dynamic role, you will oversee the daily activities of the workshop, ensuring that service and repair technicians meet their targets while delivering exceptional customer service. You will have the opportunity to grow within a global automotive group, supported by a culture that values your contributions and encourages professional development. Join a team that prioritizes quality and efficiency, and be part of an organization that values your passion for the automotive industry.

Benefits

24/7 online access to healthcare professionals

Car purchasing and lease schemes

Colleague discounts on servicing, parts & accessories

Enhanced holiday allowance with length of service

Paid day off for your birthday

Company share purchase plan

Loan plans for colleagues

Colleague referral payments

Family friendly policies

Training and development options

Qualifications

• Full UK Driving Licence is required.
• Motor Industry experience in a similar role is essential.

Responsibilities

• Manage the day-to-day running of the workshop.
• Ensure service technicians meet their daily targets.
• Assist service managers in providing excellent customer service.

Skills

Motor Industry experience

Communication Skills

Ability to work under pressure

Attention to detail

Teamwork

Job description

Group1 Farnborough is looking for a Workshop Controller.

Your role

As part of a successful, global automotive group, you’ll broaden your experience across both sites and brands. And with the right support from us, you’ll be able to progress as high as you can aim.

What you’ll do day to day

• Responsible for the day to day running of the workshop
• Ensuring the service and repair technicians achieve their daily targets
• Assisting the service managers in ensuring the department provides the best possible service to the customers
• Achieves agreed profits and retention levels

Your profile

Don’t worry about ticking off every single skill here− if you care about delivering great experiences as much as we do, we want to hear from you.

• Full UK Driving Licence
• Motor Industry experience in a similar role is essential
• Able to work independently and as part of a team
• Ability to work to timescales effectively
• Keen eye for detail, good communication and a passion for delivering great customer service
• Experience in a main dealer environment
• Strong industry knowledge
• Ability to work under pressure

Rewards

• 24/7 online access to healthcare professionals.
• Car purchasing and lease schemes.
• Servicing, parts & accessory colleague discounts.
• Enhanced holiday allowance with length of service.
• Paid day off for your birthday.
• Company share purchase plan.
• Loan plans for colleagues, including toolbox and travel tickets
• Colleague referral payments.
• Industry leading family friendly policies.
• Numerous training, learning and development options to suit everyone.