Workshop Controller (Motorhomes)

Personnel Solutions (Midlands) Ltd; Waingroves; On-site; GBP 38,000 - 46,000; Full time

Benefits offered by this job

20 days annual leave

Company car scheme

Workplace pension with 4% employercon

Ongoing training and development

Autonomy to shape workshop operations

Family-run working environment

Job summary

PS Ltd in Ripley is seeking a hands-on Workshop Controller specialising in motorhomes to lead a busy service team. You will coordinate repairs, oversee workshop activity, and ensure timely completion with high-quality workmanship.

This is a full-time, on-site role with a clear focus on safety, customer satisfaction and efficient operation. You will mentor technicians and drive continuous improvement in service delivery.

Competitive pay up to £42k and a supportive, family-run environment.

Qualifications

• Proven experience working with motorhomes or similar large vehicles.
• Hands-on proficiency with hand and power tools.
• Experience with workshop management systems is a plus.
• Ability to diagnose mechanical issues and communicate clearly.

Responsibilities

• Coordinate daily workshop activities, ensuring repairs and maintenance are scheduled efficiently and completed on time.
• Act as the primary point of contact between technicians, customers and management to facilitate smooth workflow.
• Inspect motorhomes to diagnose issues and assign tasks to technicians.
• Oversee tools usage, enforce safety protocols and proper equipment maintenance.
• Monitor progress on all jobs and manage customer expectations with updates.
• Ensure compliance with safety standards, quality control and manufacturer specifications.
• Maintain detailed records of repairs, parts used, and service history for warranties.

Skills

Motorhome servicing

Workshop leadership

Tools proficiency

Diagnose issues & communicate

Tools

Workshop management system

Job description

PS Ltd is seeking a highly motivated and detail-oriented Workshop Controller specializing in Motorhomes to join the dynamic service team we are looking after in Ripley.

In this pivotal role, you will oversee the smooth operation of the workshop, coordinate repairs and maintenance, and ensure exceptional customer satisfaction. This will be a very hands-on role.

Your mechanical knowledge and hands-on skills will drive efficiency, quality workmanship, and timely completion of all service tasks.

This position offers an exciting opportunity to lead a dedicated team in a fast-paced environment focused on delivering top-tier motorhome servicing.

• 8am-4.30pm
• up to £42k

Responsibilities

• Coordinate daily workshop activities, ensuring all repair and maintenance jobs are scheduled efficiently and completed on time.
• Act as the primary point of contact between technicians, customers, and management to facilitate clear communication and seamless workflow.
• Inspect motorhomes thoroughly using your mechanical knowledge to diagnose issues accurately and assign appropriate tasks to technicians.
• Oversee the use of hand tools and power tools, ensuring safety protocols are followed and equipment is maintained properly.
• Monitor progress on all jobs, providing updates to customers and managing expectations effectively.
• Ensure all work complies with safety standards, quality control procedures, and manufacturer specifications.
• Maintain detailed records of repairs, parts used, and service history for each vehicle to support warranty claims and future servicing needs.

Experience

• Proven experience working with motorhomes or similar large vehicles with strong mechanical knowledge.
• Hands-on proficiency with hand tools and power tools essential for vehicle repairs and maintenance.
• Familiarity with workshop management systems or similar software is a plus.
• Ability to diagnose mechanical issues accurately and communicate technical information clearly.
• Prior leadership or supervisory experience in an automotive or motorhome workshop environment is preferred but not mandatory.

Benefits

• Full-time position, working 8:00am - 4:30pm
• 20 days annual leave, increasing by one day for each completed year of service
• Workplace pension with 4% employer contribution
• Access to company car scheme
• 15% friends & family discount on parts, servicing and vehicles
• Ongoing training and development
• A high level of autonomy and the opportunity to shape how the workshop operates
• Supportive, family-run working environment