Workshop Controller – Auto Body Repair Leader

ACTIVATE GROUP LIMITED; West of England; On-site; GBP 32,000 - 45,000; Full time

Benefits offered by this job

£5,000 sign-on bonus

33 days holiday

Quarterly bonus up to £2,800

Annual pay review

Enhanced family leave

Life assurance

Health Shield plan

Free breakfast cereals and milk

Job summary

Activate Accident Repair – Bristol is seeking a Workshop Controller to oversee repairs, ensuring high technical quality within a busy bodyshop. You will lead a team, manage the workshop loading system, and drive efficient customer-focused service in Bristol.

Based in Bristol, you will be responsible for safety, resource use, and clear communication with customers and staff. The role offers a £5,000 sign-on bonus on probation, quarterly bonuses, and career progression within Activate Group.

Qualifications

• Experience in vehicle repair processes preferred.
• Knowledge of EPA provisions and risk assessment.
• Ability to stay calm under pressure and lead a team.

Responsibilities

• Implement the workshop loading system in line with policy and deadlines.
• Coordinate with logistics to monitor vehicles entering for repair.
• Optimise use of resources to meet targets.
• Deliver exceptional customer service at every touchpoint.
• Champion Health and Safety in the workshop and PPE.
• Flag potential Health and Safety risks to affected people.
• Monitor and improve workshop output and efficiencies.
• Explain repair procedures clearly to staff and customers.
• Direct the use of workshop equipment when allocating tasks.
• Value vehicles at market rate to determine repair economics.
• Keep material wastage within target.
• Ensure no customer vehicle or contents are damaged or lost.

Skills

Leadership

Health & Safety

Customer service

Computer literacy

Job description

Activate Accident Repair – Bristol is seeking a Workshop Controller to oversee repairs, ensuring high technical quality within a busy bodyshop. You will lead a team, manage the workshop loading system, and drive efficient customer-focused service in Bristol.

Based in Bristol, you will be responsible for safety, resource use, and clear communication with customers and staff. The role offers a £5,000 sign-on bonus on probation, quarterly bonuses, and career progression within Activate Group.