Workshop Controller

Jago Consultants; Salisbury; On-site; GBP 30,000 - 45,000; Full time

Job summary

A main car dealership is seeking a Workshop Controller to manage a busy workshop and oversee technicians. The role includes ensuring efficient workflow, compliance with safety procedures, and maintaining customer satisfaction. Candidates should have relevant managerial experience, IT literacy, and a valid driving license.

Qualifications

• Previous experience as a Workshop Controller, Foreman, Manager, or Service Manager.
• IT literate with good administrative skills.
• Strong understanding of workshop processes.

Responsibilities

• Manage daily operations of the workshop and oversee technicians.
• Issue work efficiently considering customer commitments.
• Ensure compliance with Health and Safety guidelines.

Skills

Leadership

Workshop Management

Health and Safety Compliance

Good Numerical Skills

Education

Full Driving Licence

Tools

Kerridge

Job description

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Our client is a main car dealership looking to recruit a Workshop Controller to join their busy site.

Workshop Controller Role:
You will have a busy and thriving workshop to manage on a daily basis, overseeing of Technicians. This position is responsible for all aspects of workshop daily management, from issuing work to technicians, tooling & equipment, and Health & Safety.

Workshop Controller – Key role:
To have full responsibility for the issuing of work taking account of loading and commitment to customers as agreed by the reception team.
Ensure Workshop processes meet guidelines on both retail, internal and warranty procedures.
To ensure all work is issued in the most efficient manner
To oversee issuing and progressing of Sales Department preparation work
Provide general information on progress of work through the workshop highlighting any potential concerns as they arise and taking preventative measures to avoid any impact on Customer Satisfaction.
A comprehensive and thorough understanding of Health and Safety Legislation.

Workshop Controller Requirements:
Ideally previous experience of working as a Workshop Controller, Foreman, Manager or Service Manager
To be confident, with a strong understanding of workshop processes and how to get the best from a team.
Full driving licence. Any endorsements must be notified
IT literate. Kerridge knowledge would be a distinct advantage
Good numerical and administrative skills, with attention to detail to ensure accuracy of KPI’s