Workshop Controller

Motofix Accident Repair Centres; Northampton; On-site; GBP 45,000 - 50,000; Full time

Benefits offered by this job

Excellent salary + bonus

30 days annual leave

Pension scheme

Training & development

Long service rewards

Wellbeing services

Uniform & PPE

Life insurance

Job summary

Motofix Accident Repair Centres is seeking a Workshop Controller in Northampton to oversee efficient bodyshop operations and deliver high-quality repairs with excellent customer service. The role focuses on planning workflows, maximizing production team performance, and maintaining repair standards in line with brand expectations.

You will collaborate with Vehicle Damage Assessors and other teams to achieve optimum financial and operational results while coaching staff for continuous improvement

Qualifications

• Experience in managing bodyshop production teams and ensuring repairs are to high standards.
• Knowledge of modern repair methods and workflow planning.
• IMI qualifications preferred and drive for continuous improvement.

Responsibilities

• Plan and organise workflows to optimise production efficiency.
• Maximise utilisation and performance of the production team.
• Conduct quality inspections to uphold repair standards.
• Update customers on repair methods, progress and ETA.
• Collaborate with Vehicle Damage Assessors to improve sales and operations.
• Conduct staff performance reviews to support improvement.

Skills

Production planning

Team leadership

Quality inspections

Customer service

Commercial awareness

Continuous improvement

Repair knowledge (MET/Paint)

Education

IMI qualifications preferred

Job description

Overview

Workshop Controller – Northampton NN5 | 45 hrs per week | £45,000-£50,000 per annum

Motofix is a leading vehicle body repair provider with nine state-of-the-art centres across the Home Counties, South, and South West of England. We aim to set the benchmark for customer experience and quality in automotive body repair, guided by teamwork, ownership, respect, and eco-integrity.

Why join the Motofix family?

• Trusted by Premium Brands: Approved by some of the world’s most prestigious automotive manufacturers, including Mercedes-Benz, Audi, BMW, and Jaguar Land Rover.
• Customer Experience: Our repair centre teams consistently achieve an Excellent Trustpilot rating for the service they deliver.
• Training & Development: We invest in both technical and professional career pathways, supporting our people to develop their skills, progress their careers, and grow with the business.

What We Offer

• Excellent salary plus bonus
• 30 days annual leave (inclusive of bank holidays)
• Workplace pension scheme
• Free Training and Development
• Employee long service rewards
• Employee well-being services
• Free uniform (and PPE)
• Life insurance

About the Role

As a Workshop Controller, you will be responsible for ensuring the efficient operation of the bodyshop, maintaining high standards of repair quality, and delivering excellent customer service. Your role will involve:

• Planning and organising workflows to optimise production efficiency.
• Maximising the utilisation and performance of the production team.
• Conducting quality inspections to uphold repair standards.
• Updating customers on repair methods, progress, and estimated completion dates.
• Collaborating with Vehicle Damage Assessors to achieve optimum sales and operational performance.
• Conducting staff performance reviews to support continuous improvement.
• Working closely with the Vehicle Damage Assessment and Parts Teams, you will drive customer excellence and contribute to strong financial performance.

About You

Highly organised and detail-oriented, you have a strong track record of successfully managing bodyshop production teams. Your expertise in repair methods and workflow planning has played a key role in your career growth. You take a collaborative approach, ensuring repairs are completed right the first time while continuously learning and staying ahead of industry advancements. This role offers an opportunity to make a real difference, contribute to a high-performing team, and be at the forefront of automotive repair technology.

What We Look For

• Passion for quality - a commitment to delivering high-standard repairs and positive customer outcomes.
• Team player - able to work collaboratively with minimal supervision.
• Strong technical knowledge - understanding of modern repair methods with an ability to maximise repair opportunities.
• Commercial awareness - ability to drive productivity, efficiency, and profitability.
• Continuous improvement mindset - willingness to embrace best practices and new technologies.
• Previous hands-on technician experience (MET, Panel, Paint) within the accident repair industry.
• IMI qualifications preferred.

Interested? Apply today and a member of our Recruitment Team who will be in touch within 3 working days.

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