Workshop Controller

FMG Repair Services; Ipswich; On-site; GBP 35,000 - 45,000; Full time

Job summary

An exciting opportunity awaits at a leading Accident and Collision Repair specialist in Ipswich. As a Workshop Controller, you will manage a dynamic team of technicians, ensuring high-quality repairs and customer satisfaction. You'll play a crucial role in overseeing operations, maintaining equipment, and enhancing the customer experience. This innovative firm offers a competitive salary and a range of exclusive benefits, including uncapped bonuses and generous leave policies. If you're passionate about the automotive industry and ready to make an impact, this role is perfect for you!

Benefits

Uncapped Monthly Bonus Schemes

22 Days Annual Leave

Life Assurance

Vehicle-Leasing Schemes

Pension Scheme

Well-being Services

Financial Wellbeing App

Retailer Discounts

Qualifications

• Qualified to NVQ level 3/City & Guilds with a solid Bodyshop background.
• Experience as a Bodyshop Controller, Workshop Manager, or Quality Controller.

Responsibilities

• Organise the bodyshop and manage job statuses effectively.
• Ensure tools and equipment are operational and secure.

Skills

Bodyshop Management

Customer Service

Team Leadership

Problem Solving

Education

NVQ Level 3

City & Guilds

Tools

Bodyshop Tools

Management Software

Job description

Workshop Controller

Reference: FEB20250340

Expiry date: 18:30, Tue, 11th Mar 2025

Location: Ipswich

Benefits: A superb range of exclusive, colleague only benefits and discounts

This is an exciting opportunity for an experienced Workshop Controller / Workshop Supervisor / Workshop Manager to join the UK’s leading Accident and Collision Repair specialist in our increasingly busy site in Ipswich. With a salary of up to £45,000 OTE, this is a great role where you can make a difference.

The workshop in Ipswich completes on average 100 repairs a month and you’ll manage a great team of 8 Technicians. As a busy site, we ensure you are supported by the team in the office working face-to-face with customers to let you focus on what you’re great at. Most of our work is for our insurance partners and supporting our Northgate Vehicle Hire sister company with their LCV fleet.

Responsibilities:

• Organise the bodyshop by controlling the status of each job, conducting daily progress meetings with bodyshop team members and reporting unexpected delays to the General Manager.
• Ensure all bodyshop tools and equipment are in good working order, control waste materials and utilities whilst having overall responsibility for the security of the building and the equipment.
• Ensure all job cards are completed correctly and be ultimately responsible for shop floor procedures.
• Liaise with all bodyshop Technicians and the Manager regarding any quality issues.

About You:

• Ideally you are qualified to NVQ level 3/City & Guilds with a solid Bodyshop background – as a Bodyshop Controller, Workshop Manager or Quality Controller within a Car Dealership, Body Repairer or Crash Repair Centre, whether the job at hand is routine or more complex, you will know just how to solve it.
• You come from a fast-paced background – you know how to work in a standard job time structure with a focus on producing compliant, high-quality work.
• You will have a full UK/EU Driving Licence.
• You take pride in providing a great customer experience each day - you understand what is important to your customers and suppliers.

Why Choose FMG RS?

• Fantastic uncapped monthly bonus schemes plus guaranteed average bonus when you're on holiday!
• Start with 22 days annual leave, plus public holidays and an extra day off to celebrate your birthday!
• Free life assurance (x2 your basic salary).
• Exclusive colleague only vehicle-leasing schemes.
• Pension & save-as-you-earn share scheme.
• A Benefits App giving a huge range of retailer discounts and cashback deals.
• Well-being services (incl. 24/7 GP service, mental health support and physiotherapy + Health Cash Plan, Dental Plan & Travel Insurance).
• Wagestream App for all our colleagues - a Financial Wellbeing app that gives you more control over your pay.
• We’re part of something bigger - ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland and Spain.
• You’re rewarded for your part in our success – lots of customers means lots of work to share.
• We invest in you – We believe everyone should have the opportunity to better themselves and look to progress.
• We’re growing – it’s an exciting time for the industry and we’re committed to being at the cutting edge.

Join the FMG RS Family

With the best people in the industry within our Group, we really believe that no one else can do what we do as well as us. So what are you waiting for?

We are agile. We are experts. We are imaginative. We are reliable.
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