Workshop Controller

Stellantis &You UK; Leicester; On-site; GBP 32,000; Full time

Benefits offered by this job

Performance bonus OTE £32,000

Company Car Scheme

Company Discounts

Pension

Annual Holiday

Single Private Medical coverage

Training Opportunities

Health Cash Plan

Paid sick leave upon completion of Probation

Job summary

A leading automotive group is seeking a Workshop Controller for its Leicester Central Dealership. This role involves driving the performance of the workshop technician team to maximize efficiency and exceptional customer service. The ideal candidate will have previous experience in a busy dealership environment. Benefits include a competitive performance bonus, company car scheme, generous annual leave, and training opportunities. Join a company committed to equal opportunity and support for all employees.

Qualifications

• Previous experience working in a busy dealership environment.

Responsibilities

• Drive performance of the workshop technician team to maximise efficiency.
• Lead customer-facing team to maximise upsell while maintaining customer service.
• Adopt new digital systems and processes.
• Develop team members' skills and knowledge.
• Optimise operational processes within the Customer Journey.
• Ensure compliance with relevant regulations.
• Make an impact across the department and dealership.

Job description

Join to apply for the Workshop Controller role at Stellantis &You UK

Workshop Controller based at our Leicester Central Dealership: 91 Abbey Ln, Leicester LE4 5QU, United Kingdom

Benefits

• A competitive performance bonus OTE £32,000
• Manufacturer owned dealership opportunity
• Company Car Scheme: up to two company branded vehicles with insurance, servicing and breakdown & tyre cover included
• Company Discounts: exclusive discounts on new cars and aftersales services, including MOT, body shop, parts, services, and tyres
• Pension: generous employer contribution of up to 7%
• Annual Holiday: 22 days initial leave, increasing to 26 with continued service, plus bank holidays
• Single Private Medical coverage
• Reward Gateway: access to over 500 discount deals
• Family-Friendly Policies: enhanced maternity, paternity, and adoption leave provisions
• Employee Assistance Programme: counselling and digital resources
• Occupational Health support
• Personal Accident Insurance: worldwide coverage
• Training Opportunities: e-learning and development programs
• Shared Incentive Plan: opportunity to invest in the Stellantis Group
• Health Cash Plan: claim a percentage of daily health expenses
• Paid sick leave upon completion of Probationary period

Responsibilities

• Drive performance of the workshop technician team to maximise efficiency, sold hours, and first‑time fix rate
• Lead the behaviour of the customer‑facing team to maximise upsell while maintaining exceptional customer service
• Adopt new digital systems and processes as part of the digitalisation strategy
• Develop the skills, knowledge and career progression of team members
• Optimise operational processes within the Customer Journey, such as Vehicle Health Checks
• Ensure compliance with group financial processes, DVSA MOT and relevant Health & Safety regulations
• Make an impact across the department and whole dealership

Qualifications & Experience

To excel in this role you need to have previous experience working in a busy dealership environment.

Equal Employment Opportunity

Stellantis is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal pay regardless of race, colour, religion, sex, national origin, sexual orientation, disability, or gender identity. Stellantis is also accredited with the Defence Employer Recognition Scheme (ERS) Gold Award, recognising organisations that pledge, demonstrate or advocate support to the armed forces community.

Please contact our recruitment team if you would like to discuss anything further or if you require any form of reasonable adjustments for any part of the recruitment process.