Workplace Standards Lead: Cleaning & Audits Champion

Dynamic Resourcing; North East; On-site; GBP 18,000 - 26,000; Full time

Job summary

Mitie in County Durham is seeking a Workplace Standards Lead to drive and maintain high standards of cleaning and workplace presentation. The role provides a visible hands-on presence across the site, working with operational teams to address standards in real time and deliver immediate improvements.

The post holder will conduct daily audits, live assessments, and quality assurance activities, reporting findings and ensuring actions are completed to a high standard within the 06:00–18:00 service

Qualifications

• Experience within cleaning, facilities management, workplace services or a similar operational environment.
• Good practical understanding of professional cleaning standards and workplace presentation.
• Experience carrying out inspections, audits or quality checks.
• Ability to identify service deficiencies and drive corrective actions through to completion.
• Experience working with operational teams and engaging with customers or stakeholders.
• Good understanding of health and safety requirements relevant to cleaning operations, including COSHH.
• Good commercial and contractual awareness, with the ability to recognise scope, service and resource implications.
• Comfortable using standard workplace systems and maintaining clear records and reports.

Responsibilities

• Maintain a strong daily presence across the site, focusing on non-GxP cleaning standards and workplace presentation.
• Carry out daily inspections and audits across agreed areas to assess cleanliness and delivery against standards.
• Identify issues proactively and coordinate with operational teams to deliver timely corrective action.
• Lead live cleaning assessments and provide constructive feedback.
• Maintain records of audits, assessments, findings and actions.
• Escalate persistent deficiencies or significant service concerns appropriately.
• Develop positive relationships with stakeholders and attend operational meetings.
• Support embedding of quality assurance processes and monitor trends.

Job description

Mitie in County Durham is seeking a Workplace Standards Lead to drive and maintain high standards of cleaning and workplace presentation. The role provides a visible hands-on presence across the site, working with operational teams to address standards in real time and deliver immediate improvements.

The post holder will conduct daily audits, live assessments, and quality assurance activities, reporting findings and ensuring actions are completed to a high standard within the 06:00–18:00 service