Workplace Services & Facilities Coordinator

Clyde & Co; Birmingham; On-site; GBP 26,000 - 38,000; Full time

Job summary

Clyde & Co is seeking an enthusiastic Workplace Services and Facilities Management Coordinator to support the delivery of professional, client-focused services across offices in the UK. The role covers reception, meeting room management, security, and admin duties, with emphasis on maintaining high standards and efficient operations.

You will coordinate with facilities teams, admin staff, and service providers to ensure smooth daily operations, safety compliance, and effective service delivery

Responsibilities

• Act as an ambassador for Workplace Services, promoting a positive and professional working environment.
• Support day-to-day coordination of office services, including reception, hospitality, switchboard queries, staff welfare, and partner support.
• Oversee reception, meeting rooms, and communal areas to ensure high standards of presentation and functionality.
• Manage meeting room bookings through Condeco, ensuring room layouts, equipment, functionality, and catering arrangements.
• Coordinate security passes in conjunction with the building security provider.
• Ensure safety and security by adhering to health and safety procedures, reporting incidents.
• Monitor stock levels of stationery, refreshments, and catering supplies within budget.
• Undertake administrative activities for central administration, including shared mailboxes.
• Assist with records management, filing and query resolution.
• Raise purchase orders and process invoices within delegated authority.
• Coordinate onboarding and offboarding, ensuring equipment and asset return.
• Manage deliveries, check against delivery notes and purchase orders.
• Act as an ambassador for Facilities Management and support day-to-day facilities operations.
• Coordinate office maintenance and contractor visits with reception teams.
• Provide administrative support to the UK & ROI Facilities Management team.
• Coordinate data collection of environmental and operational data within Pulsora.
• Collect and report office attendance data for Birmingham, Guildford, and Bristol.
• Maintain Fire Marshal and First Aider registers, ensuring H&S compliance.
• Conduct routine workplace inspections to meet operational, health, safety, and housekeeping standards.
• Support emergency response and business continuity plans.
• Coordinate office moves, workspace changes, and desk set-ups.
• Respond to ad hoc facilities-related issues and incidents.
• Deliver an exceptional level of service to internal and external clients.
• Resolve day-to-day workplace and facilities queries with timely updates.
• Act as a liaison between Workplace Services, Facilities Management, Legal Support, HR, IT, and Finance.
• Build strong stakeholder relationships and identify service-delivery improvements.
• Collaborate with colleagues to meet KPIs.
• Demonstrate flexibility and a proactive approach to supporting the wider business.
• Communicate effectively with managers and colleagues to ensure high service levels.
• Liaise with internal stakeholders, contractors, suppliers, and building management teams.
• Provide clear updates on workplace services and facilities operations.

Job description

Clyde & Co is seeking an enthusiastic Workplace Services and Facilities Management Coordinator to support the delivery of professional, client-focused services across offices in the UK. The role covers reception, meeting room management, security, and admin duties, with emphasis on maintaining high standards and efficient operations.

You will coordinate with facilities teams, admin staff, and service providers to ensure smooth daily operations, safety compliance, and effective service delivery