Workplace Services Apprenticeship

AQA; Manchester; On-site; GBP 21,150 - 25,850; Part time

Benefits offered by this job

Fully funded apprenticeship

Mentoring from Senior Leadership

Accredited interpersonal skills training

Job summary

An educational organization in Manchester is offering a Workplace Services Apprenticeship that rotates through multiple key teams. You will gain hands-on experience in workplace operations, including organizing meetings, supporting visitor management, and ensuring workplace safety. Ideal for individuals with at least 5 GCSEs and good communication skills. This is an entry-level position with a salary of £23,500 along with mentoring and training opportunities.

Qualifications

• At least 5 GCSEs including Maths and English are required.
• Strong communication skills to interact with team and visitors.
• Ability to work independently and adapt to changing situations.

Responsibilities

• Assist with meetings and events and provide audio-visual support.
• Support visitor management and onboarding new staff.
• Help with safety inspections and promoting eco-friendly initiatives.

Skills

Communication skills

Organizational skills

Customer service focus

Teamwork

Adaptability

Education

5 GCSEs at grades 4+ (A-C), including Maths and English

Job description

Overview

Workplace Services Apprenticeship at AQA.

Base pay range

Pay will be based on skills and experience – discuss with recruiter.

What You’ll Be Doing

Rotate through three key teams – Workplace, Front of House, and Health, Safety & Environment – gaining hands‑on experience and supporting the smooth running of our workspaces.

• Workplace – Assist with meetings and events by setting up rooms, providing audio‑visual support, and helping colleagues with booking tools and service requests. Carry out building checks, support minor repairs, and work with facilities teams to keep the office safe, and compliant. Provide administrative support by maintaining records, managing stationery and post, and helping with planned site improvements.
• Front of House – Support visitor management, access control, contractor bookings, and onboarding new starters. Communicate confidently with colleagues and guests to ensure a professional and welcoming experience, while assisting with admin tasks such as processing invoices and raising purchase orders.
• Health, Safety & Environment (HSE) – Assist with inspections, audits, and emergency response activities, including first aid and incident management. Shadow HSE colleagues during adjustment requests to learn how workplace safety is maintained. Support the Sustainability team by gathering building data, promoting eco‑friendly behaviours, and helping implement Net Carbon Zero initiatives.

Who We’re Looking For

We’re looking for a practical, organised individual with good communication skills and a proactive approach.

Eligibility:

• At least 5 GCSEs (or equivalent) at grades 4+ (A‑C), including Maths and English.

Key qualities include:

• The ability to work independently and as part of a team.
• Resilience, flexibility, and the ability to adapt to change and uncertainty.
• A focus on customer service with a positive, ‘can do’ attitude.

What You’ll Get Out Of It

A fully funded apprenticeship, a supportive team, and the chance to make a real impact in education. Gain valuable experience, build confidence, and grow your career in a passionate organisation with a purpose.

Other Benefits

• A salary of £23,500.
• Mentoring from Senior Leadership.
• A buddy to guide you through the programme.
• Working on real projects that make an impact.
• Accredited interpersonal skills training programme, including presenting, influencing and problem solving.

Seniority Level

Entry level

Employment Type

Other

Job Function

General Business

Industries

Education Administration Programs