Workplace Operations & Projects Coordinator

JLL; Greater London; On-site; GBP 28,000 - 38,000; Full time

Job summary

JLL is seeking a Workplace Coordinator to support the onsite workplace team and deliver high-standard administrative support for building operations at our corporate HQ. The role covers day-to-day operations, supplier oversight, and project delivery to ensure an exceptional end-user experience.

You will coordinate work orders, assist with occupancy planning, and help drive sustainability and continuous improvement across the site, requiring strong organizational skills and the ability to

Qualifications

• Experience using Corrigo or another CMMS/Automated Work Order system.
• Proficiency with MS Office and Google suites; strong written and verbal communication.
• Able to plan, multitask and manage under time constraints.
• Excellent customer service and professionalism under pressure.
• Strong organizational skills and collaborative approach.
• Experience handling supplier relationships and purchase processes.

Responsibilities

• Coordinate day-to-day workplace operations, ensuring services are delivered in line with KPIs and service standards.
• Manage and track workplace work orders, providing reporting insights and supporting performance improvements.
• Support the delivery of workplace projects, business initiatives and change programmes.
• Contribute to sustainability, workplace experience and continuous improvement initiatives across the site.
• Assist with occupancy planning, space utilisation and workplace data management.
• Provide operational support during leadership absence to maintain service excellence.
• Oversee supplier performance and vendor relationships; support contract governance.
• Raise purchase orders and support financial processes in line with company policies.
• End-to-end processing of utilities non-PO invoices; ensure accuracy and timely payments.
• Act as liaison between suppliers, Accounts Payable and internal stakeholders to resolve invoice queries.
• Maintain financial records, reporting trackers and supplier payment information.
• Support compliance, contractor management, incident reporting and risk management.
• Coordinate workplace events, meetings and employee engagement activities.
• Build relationships with stakeholders to improve efficiency and employee satisfaction.

Skills

Customer service

Professional under pressure

Time management

Multitasking

Corrigo CMMS

MS Office & Google Suite

Written & verbal communication

Organizational skills

Tools

Corrigo CMMS

Job description

JLL is seeking a Workplace Coordinator to support the onsite workplace team and deliver high-standard administrative support for building operations at our corporate HQ. The role covers day-to-day operations, supplier oversight, and project delivery to ensure an exceptional end-user experience.

You will coordinate work orders, assist with occupancy planning, and help drive sustainability and continuous improvement across the site, requiring strong organizational skills and the ability to