Workplace Operations & Guest Experience Coordinator

Itchyfeet Recruitment Agency; United Kingdom; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Competitive salary

Job summary

Itchyfeet Recruitment Agency is recruiting on behalf of a client for a Workplace Operations Administrator based in Guernsey. This full-time role is part of the Operations Team, focusing on a safe and efficient workplace environment and delivering strong visitor experience.

The successful candidate will work with local operational support, handling administrative duties, basic IT/AV tasks, health and safety considerations, and support for events as part of a proactive operations function.

Qualifications

• Hold the legal right to live and work in Guernsey.
• Experience in workplace operations or customer service is desirable.
• Demonstrate strong interpersonal skills with the ability to build and maintain trusted relationships.
• Exhibit a proactive and adaptable attitude with strong self-development focus.
• Possess excellent communication and organisational skills.
• Basic knowledge of Microsoft Excel and Word is required.
• Knowledge of health and safety legislation is desirable.
• Professional conduct, including discretion and confidentiality, is essential.

Responsibilities

• Act as the welcoming face for visitors and clients, greeting on arrival.
• Communicate visitor arrivals and guide to appropriate areas promptly.
• Manage relationships with suppliers and keep 3rd party supply records updated.
• Stay informed about health and safety legislation and act on issues.
• Ensure an exceptional service standard for visitors and staff at all times.
• Check room status for conferences and ensure AV/IT facilities work and escalate issues.
• Book and manage meeting rooms and coordinate video/ audio conference calls.
• Monitor and maintain office and kitchen supplies.
• Oversee mail and deliveries and ensure timely handling.
• Support finance with deliveries, invoices, and other admin tasks.
• Ensure timely completion of timesheets per firm policies.
• Provide admin support to staff and cover absences as needed.
• Collaborate to maintain office appearance and cleanliness.
• Support office maintenance and coordinate repairs with contractors.
• Assist with general office queries and IT copier/printer support.
• Remain vigilant on security and safety protocol compliance.
• Assist in events management when required.
• Engage in firm-wide initiatives to promote collaboration within operations.

Skills

Microsoft Excel

Microsoft Word

Communication

Organisational skills

Customer service

Health & safety awareness

Tools

AV/IT equipment

Meeting room booking systems

Job description

Itchyfeet Recruitment Agency is recruiting on behalf of a client for a Workplace Operations Administrator based in Guernsey. This full-time role is part of the Operations Team, focusing on a safe and efficient workplace environment and delivering strong visitor experience.

The successful candidate will work with local operational support, handling administrative duties, basic IT/AV tasks, health and safety considerations, and support for events as part of a proactive operations function.