Workplace & Facilities Manager

Mitie Cleaning & Hygiene Services; Greater London; On-site; GBP 45,000 - 50,000; Full time

Benefits offered by this job

Virtual GP

Salary Finance

Choices lifestyle platform

MiDeals discounts

Cycle-to-work

Life cover

Enhanced pension

Mitie Matching Share Plan

Job summary

Mitie, Signature, seeks a skilled Workplace & Facilities Manager to lead the delivery of premium workplace services in a central London corporate office. You’ll oversee Front of House, Security, Cleaning and Waste, ensuring safety, compliance and exceptional employee experiences.

With 3–5 years FM experience in corporate environments, you’ll partner with client teams and service partners to drive continuous improvement, risk management and performance reporting across the site.

Qualifications

• 3-5 years' Facilities Management experience within a corporate office environment.
• Experience managing workplace services, suppliers and contractors.
• Strong knowledge of workplace Health & Safety and compliance requirements.

Responsibilities

• Lead the day-to-day delivery of workplace and facilities services.
• Manage Front of House, Security, Cleaning and Waste operations.
• Build relationships with client stakeholders and service partners.
• Lead Health & Safety activities, including risk assessments and audits.
• Coordinate contractors and safe working practices across the site.
• Produce reporting on operations, compliance and performance.

Skills

Facilities Management

Health & Safety

Stakeholder engagement

Contractor management

Operational excellence

Job description

Better places, thriving communities.

Better places, thriving communities. Job Title: Workplace & Facilities Manager Location: Central London Salary: £45,000 - £50,000 per annum (depending on experience) Lead a Premium Workplace Operation And Experience Are you ready for the next step in your Facilities Management career? Signature, part of Mitie, is seeking an ambitious and customer-focused Workplace & Facilities Manager to lead the delivery of workplace services within a prestigious corporate office environment in London. This is far more than a traditional FM role. You will be responsible for leading the day-to-day operation of a premium workplace, creating an exceptional experience for employees, clients and visitors whilst ensuring the highest standards of operational excellence, compliance and Health & Safety. Working closely with client leadership teams, occupiers, service partners and workplace colleagues, you will play a visible role in shaping an environment where people can perform at their best.

This opportunity is ideal for someone with 3-5 years' Facilities Management experience within a corporate workplace environment who is looking to broaden their experience, take ownership of a high-profile site and accelerate their career with one of the UK's leading workplace experience providers. The role provides significant responsibility for workplace compliance, risk management and safety leadership, making Health & Safety a key part of your remit.

About The Role As Workplace & Facilities Manager, you will be responsible for the overall delivery of workplace services, ensuring the workplace remains safe, compliant, operationally excellent and consistently reflects the culture and expectations of the client.

You will oversee a range of workplace services including Front of House, Security, Cleaning and Waste, while acting as the primary point of contact for workplace operations, facilities matters and stakeholder engagement. Health & Safety will be a major focus of the role, requiring a proactive approach to compliance, risk management, contractor control and promoting a strong safety culture across the workplace.

Key Responsibilities

• Lead the day-to-day delivery of workplace and facilities services.
• Manage Front of House, Security, Cleaning and Waste operations.
• Build strong relationships with client stakeholders, occupiers, service partners and building management teams.
• Act as the primary point of contact for workplace and facilities matters.
• Lead workplace Health & Safety activities, including DSE assessments, risk assessments, audits, inspections and compliance processes.
• Coordinate contractors, permits to work and safe working practices across the site.
• Monitor operational performance, service standards and KPIs.
• Produce operational, compliance and performance reporting.
• Support workplace projects, moves and continuous improvement initiatives.
• Ensure the workplace remains safe, compliant, welcoming and presentation-ready at all times.

Essential

What We're Looking For

• 3-5 years' Facilities Management experience within a corporate office environment.
• Experience managing workplace services, suppliers and contractors.
• Strong knowledge of workplace Health & Safety and compliance requirements.
• Excellent stakeholder engagement and communication skills.
• Strong organisational and problem-solving skills.
• A customer-focused mindset and passion for delivering exceptional workplace experiences.
• Ability to manage multiple priorities in a fast-paced environment.

Desirable

• IOSH, NEBOSH or equivalent Health & Safety qualification.
• Engineering, technical building services or Hard FM experience.
• Experience supporting workplace projects, mobilisations or office moves.

Ready for Your Next Step?

If you have 3-5 years' Facilities Management experience within a corporate workplace environment and are looking for greater responsibility, stakeholder exposure and career development opportunities, we'd love to hear from you.

Join Signature and help create workplaces where people and businesses thrive. Our market-leading offering provides you with benefits that suit your lifestyle. We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans. When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices! We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie). We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at .

Since 1987, Mitie’s 84,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

Join our Mitie Team.

Together our diversity makes us stronger.

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