Workplace Experience Specialist

Rocket Lab; London; On-site; GBP 30,000 - 40,000; Full time

Job summary

Rocket Lab is seeking a Workplace Experience Specialist in London to enhance office operations and culture. This role involves managing workplace functions, supporting employee engagement, and ensuring a productive environment. Join a growing tech company influencing mobility across cities!

Benefits

Flexible working arrangements

Wellness perks

Career growth opportunities

Stock option package

Qualifications

• Experience in office administration or similar role.
• Excellent spoken and written English skills.
• Ability to manage multiple tasks in a fast-paced environment.

Responsibilities

• Ensure the office and reception area are welcoming and functional.
• Oversee essential services and liaise with landlords.
• Assist with onboarding/offboarding and team events.

Skills

Problem-solving

Attention to detail

Communication

Job description

We are looking to hire a Workplace Experience Specialist to join our People & Workplace team in London, UK.

This is an onsite role requiring presence in the office five days a week.

About Us

Bolt is one of the fastest-growing tech companies in Europe and Africa, with over 100 million customers in 45+ countries. We’re a global team of more than 100 nationalities joined on a common mission – to make cities for people, not cars. And we need you to make it happen!

About The Role

The Workplace Experience Specialist is responsible for supporting day-to-day office operations and maintaining a cost-effective workplace function, while ensuring the local team enjoys a supportive and productive work environment.

Main Tasks & Responsibilities:

• Office & Workplace Management: Ensure the office and reception area are welcoming and functional; support the Workplace Experience Manager with office-related matters
• Facilities & Vendor Coordination: Oversee essential services like maintenance, cleaning, catering, and recycling while liaising with landlords and service providers
• Supplies & Invoice Handling: Manage office supplies, refreshments, invoices, and payments, ensuring timely processing with accounting
• Security & Compliance: Administer the office keycard system, oversee health, safety, and security procedures, and handle confidential documents responsibly
• Employee Support & Engagement: Assist with onboarding/offboarding, help organize team events, and foster office traditions to enhance company culture
• Administrative Support: Coordinate mail and packages, collaborate with HQ teams (Finance, Legal, IT), and track the office budget in line with company policies.
  
  
  

About you:

• You have a positive, can-do attitude and a hands-on approach to getting things done.
• You have a problem-solving mindset with great attention to detail.
• You have experience in office administration or a similar role but above all, you bring drive, intelligence, and integrity.
• You have excellent spoken and written English skills (bonus points if you speak other languages too).
• You have strong and effective communication skills, used confidently across all levels of an organization.
• You have the ability to juggle multiple tasks and priorities in a fast-paced environment, while fostering a supportive, inclusive, and positive workplace culture.
  
  
  

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying if you feel you’re the kind of person described above!

Why you’ll love it here:

• Play a direct role in shaping the future of mobility.
• Impact millions of customers and partners in 600+ cities across 50+ countries.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Get a rewarding salary and stock option package that lets you focus on doing your best work.
• Enjoy the flexibility of working in a hybrid mode with a minimum of 2 days in the office each week to foster strong connections and teamwork.
• Take care of your physical and mental health with our wellness perks.
• Some perks may differ depending on your location and role.