Workplace Experience Manager - London

Whatnot; London; On-site; GBP 50,000 - 55,000; Full time

Job summary

A leading company in livestream shopping is seeking a Workplace Experience Manager for their London office. This role involves managing office operations, enhancing employee experience, and supporting onboarding for new hires. The ideal candidate will have strong organizational skills and vendor management experience, thriving in a dynamic environment. Join us to redefine e-commerce and create a welcoming atmosphere for all team members.

Benefits

Flexible Time Off

Health Insurance

WFH Support

Allowances

Parental Leave

Qualifications

• Minimum 2+ years in office management.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Oversee supplies, mail, deliveries, and general upkeep.
• Act as first contact for visitors and team members.
• Manage first-day logistics for new hires.

Skills

Organizational Skills

Vendor Management

Job description

Join the Future of Commerce with Whatnot!

Whatnot is the largest livestream shopping platform in North America and Europe, enabling users to buy, sell, and discover items they love. We are redefining e-commerce by blending community, shopping, and entertainment into a unique platform. As a remote co-located team, inspired by innovation and anchored in our values, we have hubs in the US, UK, Ireland, Poland, and Germany, building the future of online marketplaces together.

Our offerings include fashion, beauty, electronics, and rare collectibles such as trading cards, comic books, and live plants, with live auctions for everyone.

We are growing rapidly and seeking bold, forward-thinking problem solvers across all functions. Stay updated with Whatnot news on our blogs and join us to empower anyone to turn passion into business and connect people through commerce.

Position: Workplace Experience Manager - London

This role manages daily operations of the London Office and collaborates with global managers to coordinate how Whatnauts come together thoughtfully.

Responsibilities:

1. Office Operations: Oversee supplies, mail, deliveries, food, and general upkeep; manage vendor relationships; ensure organized, clean, and stocked common areas; troubleshoot facility issues.
2. Guest and Employee Experience: Act as first contact for visitors and team members; create a welcoming environment; coordinate logistics for team days, offsites, and events.
3. Onboarding Support: Manage first-day logistics; coordinate with IT and People teams; ensure new hires feel welcomed and prepared.
4. Administrative Support: Support local leadership with calendar, meetings, travel, and scheduling; help leaders stay organized and focused.

Minimum qualifications include 2+ years in office management, strong organizational skills, vendor management experience, and the ability to thrive in a fast-paced environment. The role is office-based and requires proximity to the London hub.

Salary: £50,000 - £55,000/year plus benefits and equity. Benefits include flexible time off, health insurance, WFH support, allowances, parental leave, and more.

We are an Equal Opportunity Employer committed to diversity and inclusion. We do not discriminate based on race, religion, gender, or other protected statuses.

Application Process

Interested candidates can apply by providing their personal details, resume, and answering demographic questions. Please ensure your location is within 50 miles of London, UK or indicate N/A otherwise.