Global Workplace Experience Lead

TN United Kingdom; London; On-site; GBP 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a Global Workplace Experience Lead to enhance workplace culture across multiple offices. In this pivotal role, you will create a vibrant and inclusive environment that fosters employee engagement and collaboration. Your expertise in office management and team leadership will drive initiatives that align with the company's mission and values. If you're passionate about building community and improving workplace experiences, this is an exciting opportunity to make a significant impact in a forward-thinking organization that values diversity and personal development.

Benefits

Competitive reward package

28 days paid vacation

2 fully paid Impact Days

Generous family leave

Mental health support

Sabbatical opportunities

Annual personal development budget

Company and team events

Remote-friendly working framework

Flat hierarchies

Qualifications

• 7+ years in Office Management or Workplace Experience roles.
• 3+ years leading teams in dynamic environments.
• Expertise in office space planning and engagement.

Responsibilities

• Develop global strategies for office culture and community.
• Manage operational projects and workplace improvements.
• Lead and coach a team of Workplace Coordinators.

Skills

Office Management

Workplace Experience

Community Management

Event Management

Team Leadership

Project Management

Problem-Solving

Organizational Skills

Education

Bachelor's Degree

Tools

Project Management Software

Facilities Management Tools

Job description

Social network you want to login/join with:

Global Workplace Experience Lead, London

Client: Personio

Location:

London, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

cac03a1291d7

Job Views:

131

Posted:

11.04.2025

Expiry Date:

26.05.2025

Job Description:

The Role: How you'll make an impact at Personio

This position is office-based in one of the following locations: Dublin, London, Amsterdam, Berlin, Munich, Madrid, Barcelona, and New York.

Bring your drive. Build our culture. When you join People, Workplace, & IT at Personio, you’re not just impacting the people experience at Personio – you’re having a direct influence on the future of HR in organizations across Europe. Come be HR at an HR company, where you’ll be a valued partner every day.

As our Global Workplace Experience Lead, you will oversee and develop our workplace experience in all of our offices across Europe/US. You will play a critical role in fostering a vibrant workplace culture and building a strong sense of community within Personio. You will be creating an environment where employees feel valued, engaged, and connected to the organization's mission and values. The ideal candidate will be passionate about nurturing a positive workplace culture and driving initiatives that promote collaboration, inclusivity, and employee well-being.

Role Responsibilities: What you'll do

1. Build the global strategy and comms plan on office culture and community with a variety of targeted initiatives and events according to business needs and local team needs. This would include measuring success and pivoting accordingly;
2. Manage operational and capital projects, identifying and executing workplace improvements and sustainability initiatives;
3. Plan, execute, and monitor various events globally, ensuring adherence to deadlines, budget, and quality standards and identify cost-saving opportunities and propose efficient resource allocation strategies;
4. Create and implement change management strategies, project documentation, communications, and plans;
5. Provide regular project updates, reports, and presentations to management and relevant stakeholders.

Operations & Stakeholder Management

1. Oversee day-to-day office operations executed through including guest services, event & conference management, office spaces and peak management, facility maintenance, vendor relationship and occupational health, safety & security;
2. Build and maintain key relationships with stakeholders across the organization and external partners, including local business leadership, Real Estate, Finance, IT, Health & Safety, and Security;
3. Collaborate with cross-functional teams to align workplace initiatives with company objectives.

Coaching and Team Leadership

1. Manage and develop a team of Workplace Coordinators across all Personio locations;
2. Recruit, onboard, coach team members; develop career framework development, and manage performance reviews;
3. Manage Facility Management partners on operational and account management levels, including KPI and budget management;
4. Drive team engagement and productivity through fostering a culture of collaboration and Personio values.

Role Requirements: What you need to succeed

1. Minimum 7 years of professional experience in an Office Management, Workplace Experience, Community, or Event Management role, with demonstrated expertise in building/managing international offices across several locations and time zones.
2. Minimum 3 years of people/team leadership experience in a dynamic environment. This includes being in charge of recruiting, onboarding, coaching, developing career frameworks and performance management.
3. Demonstrated expertise in office space planning, as well as driving office engagement through developing KPIs and strategic projects.
4. Strong understanding of facilities operations, maintenance, office operations, and vendor management processes.
5. Flexibility, initiative, adaptability, and strong problem-solving skills.
6. Detail-oriented with strong organizational and multitasking abilities.
7. Ability to adapt to changing priorities and work effectively in a fast-paced environment, while driving workplace team engagement and productivity.

Why Personio

Personio is an equal opportunities employer, committed to building an integrative culture where everyone feels welcomed and supported. We embrace uniqueness and understand that our diverse, values-driven culture makes us stronger. We are proud to have an inclusive workplace environment that will foster your development no matter your gender, civil status, family status, sexual orientation, religion, age, disability, education level, or race.

Aside from our people, culture, and mission, check out some of the other benefits that make Personio a great place to work:

1. Receive a competitive reward package – reevaluated each year – that includes salary, benefits, and pre-IPO equity
2. Enjoy 28 days of paid vacation, plus an additional day after 2 and 4 years (because we love what we do, but we also love vacation!)
3. Make an impact on the environment and society with 2 (fully paid) Impact Days – one for an individual project of your choice and one for a company-wide initiative
4. Receive generous family leave, child support, mental health support, and sabbatical opportunities with PersonioCares
5. Find your best way to work with our office-led, remote-friendly PersonioFlex! Most teams offer a roughly 50% remote, 50% in-office working framework
6. Invest in your development with an annual personal development budget to use on professional memberships, external certifications, conferences, and more
7. Connect with your fellow Personios at regular company and team events like All Company Culture Week and local year-end celebrations
8. Engage in a high-impact working environment with flat hierarchies and short decision-making processes

About us

Bring your best. Make your mark. We’re using technology to revolutionize the way HR operates so that we can transform the way millions of people experience work every day. We move fast, challenge the status quo, and support our people as they shape their careers.

With over 10,000 customers and a team of 2,000 in eight offices around the world, now is the perfect time to join! We believe in hiring driven people who want to make an impact. So bring your best, and let’s build the future of HR technology together.

Discover our Personio Principles, that guide our mindset, behaviours, and the ways we work together:

Exceed Customer Expectations: We anticipate, prioritize, and solve for the needs of our customers.
Deliver Exceptional Results: We dream big and move with urgency to make great things happen.
Elevate One Another: We work together as trusted partners to amplify our collective impact.
Care to Challenge: We care personally and challenge directly to unlock our full potential.
Ignite Positive Momentum: We embrace the challenge with a positive mindset and celebrate our wins together.