Workplace Experience Manager - London

Whatnot; London; On-site; GBP 50,000 - 55,000; Full time

Job summary

An innovative firm is looking for a Workplace Experience Manager to oversee daily office operations in London. This role is crucial in creating a welcoming environment for team members and visitors, ensuring smooth onboarding processes, and managing vendor relationships. The ideal candidate will have a strong background in office management, excellent organizational skills, and a people-oriented approach. Join a forward-thinking team that values collaboration and is committed to redefining the workplace experience. This is a fantastic opportunity to contribute to a vibrant and dynamic company culture while enhancing your professional growth.

Benefits

Flexible time off

Health insurance options

Work from home support

Monthly allowances for phone

Childcare benefits

Retirement plans

Paid parental leave

Qualifications

• Minimum of 2 years in office management or similar role.
• Self-starter with high attention to detail and organizational skills.

Responsibilities

• Oversee daily office operations and supplies management.
• Create a welcoming atmosphere for visitors and team members.
• Coordinate onboarding logistics and support local leadership.

Skills

Office Management

Vendor Relationship Management

Organizational Skills

People Skills

Collaboration

Job description

Join the Future of Commerce with Whatnot!

Whatnot is the largest livestream shopping platform in North America and Europe, enabling users to buy, sell, and discover items they love. We are redefining e-commerce by blending community, shopping, and entertainment into a unique experience. As a remote co-located team, we are driven by innovation and our core values. With hubs in the US, UK, Ireland, Poland, and Germany, we are building the future of online marketplaces—together.

Our platform offers a wide range of products, from fashion, beauty, and electronics to rare collectibles like trading cards, comic books, and live plants. Our live auctions cater to all interests.

We are just getting started! As one of the fastest-growing marketplaces, we seek bold, forward-thinking problem solvers across all functions. Check out our latest updates on the Whatnot news and engineering blogs, and join us as we enable anyone to turn their passion into a business and bring people together through commerce.

Role Overview

We are hiring a Workplace Experience Manager for our London office. This role involves managing daily office operations and collaborating with global Workplace Experience Managers to ensure a thoughtful and welcoming environment for all Whatnauts.

Responsibilities

1. Office Operations

• Oversee daily needs: supplies, mail, deliveries, food/beverages, and maintenance
• Manage vendor relationships to ensure high service standards
• Maintain organized, clean, and stocked common areas
• Address facility issues promptly, partnering with building management

1. Guest and Employee Experience

• Serve as the first contact for visitors, candidates, and team members
• Create a welcoming, professional atmosphere reflecting our values
• Coordinate logistics for team days, offsites, and in-office events

1. Onboarding Support

• Handle first-day logistics: work checks, desk setup, tours, badges
• Coordinate with IT and People teams for smooth onboarding
• Help new hires feel welcomed and prepared

1. Administrative Support

• Provide support to local leadership: calendar, meetings, travel, scheduling
• Assist leaders in staying organized and focused

Candidate Requirements

• Minimum of 2 years in office management or similar role
• Self-starter with high attention to detail and organizational skills
• Experience managing vendor relationships
• Ability to thrive in a fast-paced environment
• People-oriented with hosting skills and a welcoming demeanor
• Ability to collaborate cross-functionally and influence stakeholders
• Interest in developing as an executive business partner

Location & Compensation

Applicants should be within commuting distance of our London hub. The role is office-based.

Salary: £50,000 - £55,000 per year, plus benefits and equity. Final salary depends on experience and skills.

Benefits

• Flexible time off and company holidays
• Health insurance options
• Work from home support and home office setup allowance
• Monthly allowances for phone, internet, wellness, and childcare
• Family planning benefits
• Retirement plans
• Paid parental leave and gradual return to work

Equal Opportunity Statement

Whatnot is an Equal Opportunity Employer. We value diversity and do not discriminate based on race, religion, gender, sexual orientation, age, disability, veteran status, or any other protected characteristic. We believe diverse teams are essential for success.