Workplace Experience Lead: Build Engaging Environments

White Trading Limited; West of England; Hybrid; GBP 38,000 - 48,000; Full time

Job summary

ISS is recruiting for a Workplace Experience Lead at a prominent Bristol site. You will be the trusted face of the workplace, delivering an exceptional experience and building strong relationships with customers, colleagues, and stakeholders.

The role involves coordinating services, events, and community initiatives to create a welcoming, productive environment. You will partner with operations, service partners, and internal teams to identify improvement opportunities, resolve issues

Qualifications

• Proven experience in workplace experience, hospitality, events, facilities management, or a customer-focused environment.
• Strong customer relationship and stakeholder management skills.
• Excellent verbal and written communication skills.
• Able to manage multiple priorities with attention to detail.

Responsibilities

• Act as the main workplace contact and provide a professional, responsive service to customers and visitors.
• Build strong relationships with stakeholders and understand customer needs.
• Deliver an outstanding workplace experience through proactive support and service excellence.
• Coordinate meetings, events, and activities to create engaging experiences for building users.
• Lead community and wellbeing initiatives to foster collaboration.
• Monitor workplace standards and coordinate service resolutions.

Skills

Customer relationships

Stakeholder management

Communication

Office suite

Job description

ISS is recruiting for a Workplace Experience Lead at a prominent Bristol site. You will be the trusted face of the workplace, delivering an exceptional experience and building strong relationships with customers, colleagues, and stakeholders.

The role involves coordinating services, events, and community initiatives to create a welcoming, productive environment. You will partner with operations, service partners, and internal teams to identify improvement opportunities, resolve issues