Workplace Experience host

Ageas; Eastleigh; On-site; GBP 25,000 - 29,000; Full time

Job summary

A leading company in the UK is seeking a Workplace Host to ensure a welcoming, safe, and productive environment for all. In this dynamic role, you will manage front-of-house duties, support health and safety initiatives, and foster collaboration among teams. The ideal candidate will demonstrate strong communication skills and have a proactive customer service attitude, with flexible working options available.

Benefits

Flexible working options including part-time and job share

Minimum of 35 days holiday

Dental Insurance

Health Cash Plan

Bonus Schemes

Employee Savings

Social events

Tech discounts

Qualifications

• Strong communication and interpersonal skills are essential.
• Previous experience in customer service or an office environment is desirable.
• Comfortable working independently or as part of a team.

Responsibilities

• Be the first point of contact for workplace-related queries.
• Maintain a clean, safe, and collaborative office environment.
• Coordinate access control and security procedures.

Skills

Communication

Customer Service

Attention to Detail

Flexibility

Organizational Skills

Tools

Microsoft Office

Job description

Job Title: Workplace Host

Target Start Date: Asap

Contract Type: Permanent, Part Time, Full Time, Job Share option available

Salary Range: £25k - £29k Dependant on experience

Location: Eastleigh, Office based

Closing Date for applications: 27th June

Workplace Host: Are you passionate about creating exceptional workplace experiences? At Ageas, we’re looking for a Workplace Host to join our dynamic Facilities team based in Eastleigh. You’ll play a key role in ensuring our workspaces are welcoming, safe, and productive for employees, tenants, visitors, and contractors. This is more than just a front-of-house role — it’s about being the heartbeat of our workplace, supporting operations, enhancing employee experience, and embracing innovation to help our people thrive.

Main Responsibilities as Workplace Host:

• Be the first point of contact for all workplace-related queries.
• Maintain a clean, safe, and collaborative office environment.
• Manage meeting rooms, breakout spaces, and reception areas.
• Operate front desk and parking booking systems.
• Support Health & Safety initiatives and site walkarounds.
• Coordinate access control and security procedures.
• Assist with onboarding, recruitment paperwork, and large meeting logistics.
• Manage workplace booking systems for London and Manchester offices.
• Collaborate with service providers (cleaning, catering, waste).
• Embrace emerging technologies like AI to improve processes.
• Provide administrative support and help coordinate departmental moves.

Skills and experience you need as Workplace Host:

• Strong communication and interpersonal skills.
• Excellent customer service with a proactive, “can-do” attitude.
• High attention to detail and data accuracy.
• Confident using Microsoft Office and workplace systems.
• Organised, adaptable, and able to work independently or as part of a team.
• Comfortable working under pressure and managing multiple tasks.
• Flexible to cover site hours between 8am – 6pm.
• Desirable: Previous experience in customer service or office environments, and familiarity with Health & Safety practices.

Benefits at Ageas include:

• Flexible working options, including part-time and job share, with a minimum of 35 days holiday (inc. bank holidays).
• Health benefits such as Dental Insurance, Health Cash Plan, Mental Health support.
• Financial benefits including Bonus Schemes, Pension, Employee Savings, Loans.
• Well-being activities, social events, and family support policies.
• Tech discounts, cycle schemes, and car salary exchange.

About Ageas: We are one of the largest car and home insurers in the UK, committed to diversity and inclusion. We promote flexible working and are an equal opportunity employer. For more information, visit our website or contact our Recruitment Team.

Important Notice – Recruitment Scam Alert: Be aware of scams offering fake job opportunities. Ageas will never ask for money during recruitment. Always apply through our official channels.